sa2000
February 23, 2020, 12:20am
2
Tekboy:
Every time a client tries to access the PMS it crashes, removing its icon from the taskbar. It’s been doing this for weeks, the last time being at about 4:10pm today.
I’ve removed every non-essential piece of software from the server, turned off the firewall etc. but it’s still crashing. (O/S is Windows 10 Pro)
Can anyone help please?
Crash when testing out the intel hardware transcoding. See this forum post for the list of causes. In your cases, it would be either # 1 or # 3 in my list
There is a later consolidated summary in another thread which i will paste here.
Consolidating all info relating to crashes and hardware acceleration
Following the test of new Intel driver by @Geran and previous feedback from @d0cx , we now have a conclusion to these crashes.
So to summarize the fixes for Plex Media Server crashes when hardware acceleration is in use
Intel Graphics Adapter Driver bug - leading to crash of the Plex Media Server process in module igdumdim32.dll
This is now f…
