PMS does not start on Raspbian

[GrandCanyon]

Hi all,
I have just installed PMS on a clean Raspbian installation but cannot get PMS to start. See below the error message that the service throws. Do you have any idea what could be wrong?
Thank you!

sudo systemctl status plexmediaserver.service

● plexmediaserver.service - Plex Media Server

Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)

Active: failed (Result: signal) since Sun 2020-05-10 14:51:39 BST; 1min 26s ago

Process: 1738 ExecStartPre=/bin/sh -c /usr/bin/test -d “{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)

Process: 1740 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr -d " )"; export PLEX_MEDIA_SERVER_INFO_DEVICE=“PC”; export PLEX_ME

Main PID: 1740 (code=killed, signal=ILL)

May 10 14:51:39 raspberrypi systemd[1]: plexmediaserver.service: Service RestartSec=5s expired, scheduling restart.

May 10 14:51:39 raspberrypi systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.

May 10 14:51:39 raspberrypi systemd[1]: Stopped Plex Media Server.

May 10 14:51:39 raspberrypi systemd[1]: plexmediaserver.service: Start request repeated too quickly.

May 10 14:51:39 raspberrypi systemd[1]: plexmediaserver.service: Failed with result ‘signal’.

May 10 14:51:39 raspberrypi systemd[1]: Failed to start Plex Media Server.

[pshanew]

@GrandCanyon

Main PID: 1740 (code=killed, signal=ILL)

Which model Pi are you using, and which Plex Media Server package did you download and install? The error above means that Plex Media Server attempted to execute an illegal instruction; this could be caused by an architecture mismatch, or running on an unsupported platform/processor.

[GrandCanyon]

I am on a Raspberry Pi Model B rev 2 with PMS version 1.19.3.2764-ef515a800. Is that an issue? Thx & best

[pshanew]

It’s possible the original Pi’s processor does not support some instructions used by Plex. I’m pretty sure the original Pi’s processor was based on the ARMv6 architecture; the packages available for Plex Media Server are ARMv7 and ARMv8. I can’t test however, I don’t have that model with which to test.

[GrandCanyon]

Yes, that seems to be the issue. The Pi runs on an ARMv6 (see below). I assume there is no chance the installation for ARMv7 would work on ARMv6?

pi@raspberrypi : ~ $ cat /proc/cpuinfo

processor : 0

model name : ARMv6-compatible processor rev 7 (v6l)

BogoMIPS : 697.95

Features : half thumb fastmult vfp edsp java tls

CPU implementer : 0x41

CPU architecture: 7

CPU variant : 0x0

CPU part : 0xb76

CPU revision : 7

Hardware : BCM2835

Revision : 000e

Serial : 00000000d25e2cfe

Model : Raspberry Pi Model B Rev 2

[pshanew]

@GrandCanyon

I assume there is no chance the installation for ARMv7 would work on ARMv6?

I can’t speak authoritatively on this point, but I very much doubt it. There are some fairly significant differences between the two architectures (though they are very similar in some ways, too).

[drmagoo]

@pshanew

I can’t speak authoritatively on this point, but I very much doubt it. There are some fairly significant differences between the two architectures (though they are very similar in some ways, too).

You are absolutely correct. Anything older than a Raspberry Pi 2 (ARMv7) is not supported and general ARMv6 PMS support was dropped many years ago.

@GrandCanyon I recommend to not get anything older than a RPi 4 at this time. Please also take a look at the entry level Intel NUCs. They are significantly more up to the task.