Hi SE56 
I found an old archived thread which seems to be the kind of problem I’m having and one in which you participated.
In it you refer to doing a complete uninstall, indicating not to worry, saying “First Uninstall plex properly, don’t panic you wont lose your Libraries. It must be done like it is shown in support article.”
I think I may have to do this, but when I look at the article you reference, it says:
Warning! : Following the instructions below will completely remove your Plex Media Server , including all library metadata, viewstates, etc. If you simply want to install a different version, you can just run the new installer.
So, I’m confused? I have thousands of movies and TV Shows and all their associated metadata, which I don’t want to lose.
Can you clarify this for me?
Thanks… appreciate any help you can provide.
Regards,
Doug
