PMS Internal access not working

Plex Media Server NAS & Devices
1

Server Version#: 1.18.3.2156
Player Version#:
So I have recently installed PMS on a new Synology NAS. I get through the initial setup fine and add my libraries, but after around 20 mins, the server becomes inaccessible via its internal IP. I have tried reboots, stopping and starting the package and even uninstalling and reinstalling, including removing the plex user and shared folder. When I remove the shared folder and reinstall, I get back to the initial setup again, but after running through it, again, after 20 minutes, I am unable to access the web page.

what is interesting is that while I cannot access the server internally or externally, I can access it externally by logging into my plex account, so it must be functioning in some way…

2

Please go to the Control Panel - Shared Folders.

EDIT the Plex share.

Give your username R/W access (Permissions tab)

Now open File Station -> Plex -> Library / Application Support / Plex Media Server

Right-Click Logs -> Compress to Logs.zip

download and attach that ZIP file here please.

3

So i seem to have gone a step further. I currently have the local web interface working, but i cannot get to any settings or do much with it. I also have the same results from my plex account, it looks like my remove access has a red exclamation point next to it, even though this was working yesterday and no settings have changed

Plex Logs

4

Would you stop Plex, start plex, wait one minute, and stop it again.

Then ZIP all the logs (don’t delete the old rollover files) and attach it here.

5

Not sure how or why, but this just started working a couple of days ago. Its been stable over the last 72 hours, tried a couple of stop/starts and reboots.

6

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