Server Version#: PlexMediaServer-1.19.5.3112-b23ab3896-x86_64
Player Version#: n/a
DSM 6.2.3-25426 Update 2
Plex used to work just fine, but now when I start it up on my Syno NAS and go to http://192.168.1.101:32400 all my content is gone and when I click on the “Add your media to Plex” I get to a splash page with a big button that says “Get Plex Media Server”
The only thing I can think of that could contribute to the issue is that I have nategate router with pfsense, but Plex worked just fine WITH the router before…
@ChuckPa I’m having the same problem - logging out and logging back in through an incognito window did not fix the problem… I’ll read the FAQ to pull the log files. Is there another fix for this?
@ChuckPa Thanks for getting back to me. Yes the Machine I’m using is on the same local LAN as the Syno, and I’m accessing it locally not through the web. IP addr. of my (MacBook) 10.0.1.7 and Syno 10.0.1.64 - there’s no Plex share in file station, only an empty recycle bin.
@trumpy81 - you can see from the logs that I set this up over a year ago. It was working until fairly recently. Now when trying to access the server I only get a message saying GET PLEX MEDIA SERVER. @ChuckPa had replied to @yannisdaman who was having the same issue. I’m not sure if the poor organization/naming conventions contribute to the issue, but at this stage I can’t access the server to even create libraries…
No, I don’t have any libraries at all. At the bottom of the Settings page it reads: Any Plex Web settings and home screen customization made in this Plex Web instance will not be synchronized with other Plex Web instances. This is because we have detected you have previously saved settings from a newer version of Plex Web. I just uninstalled & reinstalled the PLEX Server app on my Synology NAS - Version 4.12.3
OK - Got it! Here’s the Logs.zip file - I haven’t messed around with the new install yet.
Would it be better for me to clean up the hierarchy and naming convention since I only have a minimal number of movies before I start the PLEX Server?
Also - If I have a series; say “Lord Of The Rings” should there be a parent folder for all of the series then child folders for each movie?(File removed)
@trumpy81 & @ChuckPa THANK YOU both for your help! It took some effort but PLEX is now back up and running on my Syno NAS - all thanks to you! @trumpy81 you gave great step-by-step instructions. Without stopping PLEX on the NAS, signing out of the PLEX account, renaming the preferences, etc… it would not have come back online. Anyone else facing the same issues should now be able to rectify the problem by reading the thread. Have a great night & stay safe!
