Hello There,
Issue:
I have used PMS for many years and now it looks like my libraries are “gone”.
I am looking for the usual server settings, but those are nowhere to be found, just a prompt to install PMS. I am running Plex Web portal locally on the same machine running PMS.
I see the server process running, and logs show scans for updates as such:
Sep 16, 2021 09:43:53.553 [1420] WARN - HTTP error requesting GET https://190-219-3-31.9c59048bc22246cdadc3c0606e40b770.plex.direct:32400/identity (7, Couldn’t connect to server) (Failed to connect to 190-219-3-31.9c59048bc22246cdadc3c0606e40b770.plex.direct port 32400: Connection refused)
Sep 16, 2021 10:05:46.197 [6500] INFO - Notification: Scanning the “Downloads” section -
Sep 16, 2021 10:05:58.052 [6092] WARN - No matches for search.
Sep 16, 2021 10:06:00.465 [4548] WARN - No matches for search.
Sep 16, 2021 10:06:02.815 [4548] WARN - No matches for search.
Sep 16, 2021 10:06:04.705 [6160] WARN - No matches for search.
Sep 16, 2021 10:06:06.085 [6092] WARN - No matches for search.
Sep 16, 2021 10:06:06.115 [6500] INFO - Notification: Scanning the “Kids” section -
Sep 16, 2021 10:06:14.435 [6500] INFO - Notification: Scanning the “Kids Series” section -
Sep 16, 2021 10:06:15.575 [6500] INFO - Notification: Scanning the “Movies” section -
Sep 16, 2021 10:06:17.215 [6956] ERROR - Unknown metadata type:
Sep 16, 2021 10:06:17.245 [6500] INFO - Notification: Scanning the “MoviestoWatch” section -
Sep 16, 2021 10:06:17.955 [6500] INFO - Notification: Scanning the “Series Completed” section -
Sep 16, 2021 10:06:28.296 [6500] INFO - Notification: Scanning the “Series Ongoing” section -
Sep 16, 2021 10:06:29.106 [6500] INFO - Notification: Library scan complete - Extra information may still be downloading from the Internet
So it appears PMS is running, just that the player is not able to connect to the local server.
I tried using a remote app, but get the same message stating to download PMS.
I am signed into my account.
I see the browser I am using listed in the authorized devices.
Firewall is off.
Already tried uninstalling and reinstalling PMS.
Rebooted the PC.
Any help is welcomed.
Server Version#: Plex Media Server v1.24.2.4973-2b1b51db9
Player Version#: Plex Local Web Player
