PMS not reachable / no de-installation possible - WD MyCloud EX2 Ultra OS5

Plex Media Server NAS & Devices
1

Server Version#: current
Player Version#:
After manually upating to current Version, no connection to pms nor to the configuration site possible

2

Still no response…
PMS-Version: 1.24.2.4973
WD-Version: 5.16.105

  • Clicking on the “Configuration-Button” on the Dashboard: Error 404 - Not found (The requested
    URL was not found on this server.)
  • Requesting the Web-Page on http://192.168.188.33:32400/web/index.html: Website not reachable 192.168.188.33 connection refused.

De-Installation of PMS not possible!

WD-Log after update:
2021 Sep 8 18:28:01|OTHER|[ 62.699978] restart sysinfod…|
2021 Sep 8 18:27:00|OTHER|[256865.048812] restart sysinfod…|

IP-Adress is always the same (static on DHCP)

Please Help…

WD My Cloud Home unavailable in Plex
3

The WesterDigital-Support-Team helped me (instead of the Team here)…
How to Reset the Plex Database on a My Cloud Device

Maybe this one helps other people…

4

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