PMS on Mac: Will not start up and stabilize

Can you expand on that please, I don’t have an entry in Full Disk Access

I manually backed up all of the library stuff, and then made the attempt to clean up corruption. My most recent Plex-generated backup of the library file was November of 2021. I find it rather disturbing that I have had this ongoing problem for this long and there have been no other signs.

  • The automatic function ran without error. But when I then ran the corruption check code again, it came back with the same error messages, clearly (to me) not correcting the problem.
  • I then attempted the code to export everything to a SQL file so that I could rebuild things. That generated a 0kb empty file.
  • I then deleted my libraries and redefined them. This process has been running for nearly twenty-four hours at this point. The only tasks it shows still ongoing is detecting intros and building video thumbnails. But although I watched it scanning TV Shows all the way through A-Z, it is currently only admitting to shows up through C. Movies looks OK, although of course I now have to go through and manually rejigger and correct all of the things that I had to correct last time.

I have not added any new content, as I was waiting for this process to finish. So I could just put the old library files back in place, and I confess I am sorely tempted to do so, as it is currently treating every movie and show as if they were all added most recently, and it remembers none of the massive numbers of corrections and changes I had made.

FWIW, I think there should probably be a flag added to your dashboard status on PMS if the backup process fails, informing the user of this problem.

For now you can enable the related notification in the mobile app.

Actually, no, I can’t. There is no such setting anywhere in any of the apps. I looked. It’s not under Plex; it’s not under Notifications and a sub-heading for Plex. It just isn’t there at all.

See Push Notifications | Plex Support

That article is how I know there are supposed to be such options. But, as I said, they do not exist. I cannot say why, only that they are not there.

Screenshot please; are the server, client or both sides of the configuration missing?

From server:

From IOS:


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I believe you need to look for Notifications for Plex in the client settings and not the device settings.

With ios, whilst in the side menu of the Plex app, a Setting/Gear symbol :gear: is in top right, you will find a setting menu with Notifications.

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What SE56 said!
Check out the Mobile Client settings section in the support article linked above… this is referring the notification settings inside the Plex app, not the OS notification settings.

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iOS is weird sometimes. Apps may not show up in the Notifications area of Settings until they attempt to present a notification the first time, and request permission to do so.

iOS is also weird sometimes. Apps may not show up in the list when you expect them to. If you still don’t see Plex after checking the in-app notification settings, that might be what’s happening. The only solution for that is to uninstall the app, reboot, reinstall the app.

I had a similar issue. I checked all permissions etc and they were all correct. Tried restoring multiple backups with no luck. I saw that someone else had success in completely reverting back to the earlier version so I tried that with the original database I thought to be corrupt and everything came back online and is working fine now. I might have just got lucky, but just thought I’d share.

I spoke too soon, sorry. The Plex Server boots up and starts and I can watch stuff but when browsing through my movies the thumbnails tend to disappear and I have to refresh to get them to come back.

Alright, where things stand right now….

Plex finally came back on Littlemac, after multiple uninstalls/reinstalls, and restoring a backup. After a long delay it then decided to do some updates, at which point Littlemac could be seen on the server end in a cyclic way (I.e., it would appear and disappear) while mostly being unavailable on the client end. When it did show on the client end it would play nothing, and instead disconnect with the usual connection error messages.

I quit worrying about it for quite some time (I was feeling unwell, so went to bed for ~12 hours.)

This afternoon the server seems to have completed scanning and I can access it via various clients. In a new wrinkle, however, some media won’t play now. I don’t get an error message, just an endless spinner.

And another update…the media that wouldn’t play (a rip of “Bourbon Street Beat” to MKV) was moved from one TV series folder to another…and now it plays fine. Given that the files moved alright, I should see what else in that drive is cranky.

No explanation for this behaviour, though.

Well, after three days I have finally managed to finish rebuilding the libraries from scratch. Of course, I have now lost all of the watch history, which is more than a bit annoying. I’ve also manually checked to confirm there’s no corruption currently in the database. Now I just have to find the URLs for my Podcasts again and add them. That’s going to be one of those where losing my history is going to be most painful.

I did finally manage to find the ‘gear icon’ in the IOS app to locate the notification settings. And I have enabled the one for detecting database corruption. I have also, just because of sheer paranoia, manually taken a backup of the database in its current state so that I should be able to avoid having to take three days to rebuild it in the future.

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