Are you connecting directly to your server’s IP address?
If so, you might be running into a bug in Plex Web. It is fixed in the hosted version, app.plex.tv.
Connect to your server via https://app.plex.tv/desktop/#!/ instead of to the server’s IP address.
Plex Media Server 1.24.5.5173 ships with Plex Web 4.63.0.
Display bug fixed in 4.66.1 (announcement).
Current hosted version is 4.68.0.
The local version of Plex Web always lags the hosted version. Plex usually updates the local version when new Plex Media Server versions are released.
