PMS & ProtonVPN (Solution)

[ephellon]

Server version: 1.18.4.2171 / Player version: N/A

Providing a solution to this thread.

When using ProtonVPN & PMS together, I cannot access the server settings, nor use metadata agents to update libraries.

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Getting ProtonVPN to play nicely with Plex Media Server

1. Turn off ProtonVPN, it will crash (unceremoniously) if you alter the settings while it is active
2. Decide on what devices you want to access Plex with:
   • Local (LAN) devices — devices on the same network as the PMS
   • Remote (WAN) devices — devices not on the same network as the PMS
3. Go to ProtonVPN
   • LAN devices
     1. Go to Settings | Advanced | Split Tunneling
     2. Enable Split Tunneling
     3. Choose Exclude apps/IPs from using VPN tunnel
     4. For APPS, do not choose Plex, or any of its applications (this will not work); do not choose the application(s) used to access Plex either
     5. For IP, add 127.0.0.1
   • WAN devices
     • Use the LAN steps, while also allowing Relay (Insecure connections)
     • OR Simply turn off ProtonVPN — unfortunately, using any other setting will cause Plex to fail, such as excluding applications from using the VPN — it just doesn’t work