PMS recognizing/organizing wrong

Server Version#: 1.23.5.4862

Hi there, Plex is the most stunning media server I ever got to know. Especially because of this I am really annoyed of this database false positive I have:

I am hosting - beside many others - Battlestar Galactica (2004-2009) and the spin-off named Caprica in my library. But the PMS is assigning all episodes of BSG to belong to Caprica and none to BSG. This is my file structure:


And this is what PMS is showing:

So can somebody give me advice how to assign the correct episode to the correct file? Would naming like “BSG S01E01 {tt0519761}.mkv” help? → from "Battlestar Galactica" 33 (TV Episode 2004) - IMDb

Thanks a lot!

There are a few issues with your folder organization and file naming which could cause the scanner to mis-identify things:

  1. Assuming that your TV library is pointing to your “Series” folder, you need to remove the extra directory level beneath it; Battlestar Galactica should be under Series\Battlestar Galactica (2003) directly and Caprica should be under Series\Caprica. Placing both under the same Series\Battlestar Galactica folder is a problem.
  2. You should place your files into appropriate Season XX folders under the main show folder. All specials should be in a folder named Season 00 or Specials.
  3. Your Caprica file names should be in the form Caprica - SxxEyy - Episode Title (the episode title is optional). The only mandatory part of the file name (other than the file extension) is the SxxEyy.

An example would be:

cdrewing/Videos/Series/   <--- Library points here
    Battlestar Galactica (2003)/
        Season 00/
            Battlestar Galactica (2003) - S00E22 - The Plan.mkv
            ...
        Season 01/
            Battlestar Galactica (2003) - S01E01 - 33.mkv
            ...
    Caprica/
        Season 01/
            Caprica - S01E01 - Pilot.avi
            ...

There’s more detail in the Plex TV naming guidelines:

There are tools, such as Filebot, which can help you organize and name your media in a semi-automated manner.

1 Like

Ah, thank you for clearing this! So to summarize how the agent is working: it’s all about filenames and path names, right? I thought PMS would scan video files and create video fingerprints, comparing with online databases… rocket science stuff (like Musicbrainz Picard). But if it’s “just” naming I am fine :slight_smile:

Thank you a lot.

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