Server Version#:1.22.1.4228
Player Version#: 4.53.0
I’ve been using PMS running on a Synology NAS to serve music to the household SONOS system. It has been working flawlessly until the last couple of days. Unfortunately, both the NAS software (including Disk Station Manager) and PMS were updated during this time, so I’m not sure where the issue started, but this is what I’ve been able to establish:
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PMS will play any mp3 file via either the Android and Windows desktop SONOS controllers. Good.
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PMS fails to serve up almost all 16bit 44.1kHz flac files to SONOS but reports “Unable to play - the connection to Plex was lost.” This error is reported in both Android and Windows SONOS controllers. I have found only 2 flac files that will play and I can see in the PMS dashboard that they are being played as flac (stereo) at 834Kpbs and 941Kbps, respectively.
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I have only one album that is hi-res flac and I can see in the PMS dashboard that it plays because it is being transcoded to AAC (@271Kpbs).
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PMS WILL play said flac files in a browser tab launched from the Synology dashboard.
As I say, these files played maybe 2 days ago(?) without issue. It seems to be only the “cd-quality” flac files that a SONOS/Plex system supposedly supports that I’m having issues with. I’ve tried rescanning library files and running Analyze (PMS dashboard) and on the SONOS side, I’ve tried refreshing the music library. I’ve also restarted PMS and the SONOS controllers, to no avail. This isn’t a burning issue as 95% of my library is mp3, but wondering if anyone else had encountered this and if so, what you might suggest?
Thanks,
Mike
