PMS Server Settings are not available. Can't seem to claim server either

Plex Media Server
1

Server Version#:1.20.1
Player Version#:

I decided to completely restart my QNAP NAS (format drives) in order add an additional drive for memory expansion (had a RAID 0 config). I backed up the media files so I can re-add them again. The issue is that I can’t seem to properly claim the new Plex Media Server. I installed the QNAP PMS app and made sure that I log in through the IP address of the NAS (it won’t recognize it as a server otherwise and keeps directing me to install the PMS app instead). Once I’m logged in, I can “claim the server”, but every time I do, I’m just greeted with “server settings are unavailable” whenever I try to access any settings or add to my library. Plex doesn’t seem to remember me claiming my server either, as it will ask me to “claim it” again despite my previous session claiming it each time I log in, so it seems that claiming it isn’t really working. I’m attaching my logs. I would appreciate any help. I have been trying to troubleshoot this on my own by looking through other topics on these forums, but nothing has helped resolve this issue yet (tried wiping any Plex history in “regedit” and “PlexData”).

(File removed)

2

thanks for including the log.

One of the processes from earlier is stuck. (Address already in use)

Dec 06, 2020 19:28:19.628 [0x7f7cad001740] DEBUG - Captured session 0.
Dec 06, 2020 19:28:19.628 [0x7f7cad001740] DEBUG - Captured session 1.
Dec 06, 2020 19:28:19.629 [0x7f7cad001740] DEBUG - Completed forward migration 20200731130000.
Dec 06, 2020 19:28:19.647 [0x7f7cad001740] DEBUG - HttpServer: Listening on IPv6 as well as IPv4.
Dec 06, 2020 19:28:19.647 [0x7f7cad001740] ERROR - HttpServer: Error binding acceptor: Address already in use
Dec 06, 2020 19:28:19.647 [0x7f7cad001740] ERROR - HttpServer: Error opening acceptor on IPv6, falling back to IPv4: Address already in use
Dec 06, 2020 19:28:19.647 [0x7f7cad001740] ERROR - HttpServer: Error binding acceptor: Address already in use
Dec 06, 2020 19:28:19.647 [0x7f7cad001740] ERROR - Error: Unable to set up server: listen: Address already in use (N5boost10wrapexceptINS_6system12system_errorEEE)

I know it’s a pain but,

  1. Sign out of plex/web
  2. restart the QNAP
  3. now it will start
3

That solved my issue! Dang, I guess the solution was just a simple one for this case. Thank you so much!