PMS stops every day and must be manually restarted

[egrae]

PLEX Media Server Version#: 1.41.4.9380
Player Version#: 4.144.1
Synology NAS model: DS15.22+, Linux DSM 7.2.2.72806-2
Plex Media Server Logs_2025-01-24_20-45-21.zip (3.7 MB)

At some point over night PMS shuts down. I have to restart manually and everything works. I am unsure of what is causing the shutdown. Any guidance on what to check or change would be greatly appreciated. Logs attached.

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

[FordGuy61]

Plex crashes during nightly maintenance, while analyzing one of your home videos, /volume1/video/home videos/Aiden/bells/BELLS 2018.wmv (at the bottom of Plex Media Server.1.log).

Could you attach the XML Info for the file? Save it as a .txt or zip it. The forum does not allow .xml uploads.

Also, move the file somewhere it is not visible to the Plex scanners.

Then see if Plex makes it through the maintenance window without crashing.

If Plex crashes again, please upload a new set of log files.

Every so often there is a file that just gives Plex fits. Trying to determine if that is the case with this one.

[ChuckPa]

FFMPEG is crashing because it’s seeing variable frame rate up to 120
-and-

after it seeks to where it needs, it’s looking for video info (sprite 1 & sprite 2)
but only finding one of them

Jan 24, 2025 02:09:54.735 [140563102214968] DEBUG - [FFMPEG] - SEEKTO: 19750874
Jan 24, 2025 02:09:54.745 [140563102214968] DEBUG - [FFMPEG] - Format yuv420p chosen by get_format().
Jan 24, 2025 02:09:54.745 [140563102214968] DEBUG - [FFMPEG] - ACPRED plane encoding: Imode: 0, Invert: 0
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] - S1:
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  1.332
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  6.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  1.333
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] - 
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] - S2:
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  1.053
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  184.491
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  0.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  1.053
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  67.039
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] -  1.000
Jan 24, 2025 02:09:54.754 [140563102214968] DEBUG - [FFMPEG] - 
Jan 24, 2025 02:09:54.754 [140563102214968] WARN - [FFMPEG] - Need two sprites, only got one
Jan 24, 2025 02:09:55.002 [140563102214968] DEBUG - [JobRunner] Job running: /volume1/@appstore/PlexMediaServer/CrashUploader "--directory=/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Crash Reports/1.41.4.9380-34f46d871" --version=1.41.4.9380-34f46d871 --platform=Linux "--platformVersion=DSM 7.2.2.72806-2" --serverUuid=3af05109669a63c574a8279df008b16231ab1c2b --userId=egraewert@gmail.com --sentryUrl=https://o17675.ingest.sentry.io/api/1233455/ --sentryKey=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx --vendor=Synology --model=x86_64 --device=DS1522+ --sessionStatus=crashed --sessionStart=1737511721 --sessionDuration=190874
Jan 24, 2025 02:09:55.008 [140563102214968] DEBUG - [JobRunner] Jobs: Starting child process with pid 28327

Is this a home video of some sort?

[egrae]

Thank you! I converted the file from .WMV to MP4 via handbrake and all is good!

[egrae]

ChuckPa, yes its a home video in .WMV format. I converted w/ handbrake to an MP4 and all is good. thank you!