PMS won't launch on my Synology

Server Version#:1.28.2.6151-7000

I was still on DSM 6 few days ago on my Synology DS4218Play and PMS stopped. Tried to restart several times but the package was not launching. When I clicked on “Launch” button, it seemed trying to do so, the button labelled “Open” for a second, then back to “Launch”. The server failed to launch every time.
I thought it was a problem with an update, so I uninstalled the package, re-installed it, nothing better.
Then I decided to update DSM to v7. I performed everything that was advised (permission to PMS in shared folder, reseted password, cancelled authorisations to all devices, etc…)
Now the problem remains, I am still unable to launch PMS on the NAS. Any idea of the reason , and/or of any solution ? I am so desperate !

Can you post your server logs?

Plex Media Server.log (6.5 KB)

This is the latest log in the PMS folder…

Sep 06, 2022 19:57:34.523 [0x7f8689b9b1c0] ERROR - Error: Unable to set up server: sqlite3_statement_backend::loadOne: database disk image is malformed (N4soci10soci_errorE)

See https://support.plex.tv/articles/repair-a-corrupted-database/

Ok thanks, I deleted the library and PMS launched. I have to rebuild everything and the watching history is lost, which is a bit disappointing, but thanks anyway I can use Plex again !

Enable Sync Watch State in Account Settings. It will protect against losing the info in case of a server crash, etc.

Documentation: Sync Watch State and Ratings

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