Possible bug in Scanning a specific movie title

I’ve encountered a problem with a movie title I tried to upload into a movie libary. I suspect the PLEX server is having trouble with the name.

First, my movie library is organized with just one top folder with 26 sub-folders (one for each letter of the alphabet and these subfolders hold all movies starting with that letter. A movie is contained within it’s own folder of the same name. For instance:

M:\Movies\E\Extra Terrestrial Visitor (1983)\Extra Terrestrial Visitor (1983).mkv

If this title had extras, then that same sub-folder would have a “Featurettes” sub-folder of its own, for instance

This has worked for over 1300 movies so far… except the specific one listed above. I suspect PLEX doesn’t like the title I used above, because this one movie didn’t show up in PLEX after I scanned the library. After trying several things I found that PLEX seems specifically to have a problem that the movie starts with the word “Extra”, and that it’s in a sub-folder…

If I move that movie up a level in the library, so it’s
M:\Movies\Extra Terrestrial\Visitor (1983)\Extra Terrestrial Visitor (1983).mkv
then PLEX adds it into the library on the next scan.

If I leave the movie in the original sub-folder but rename it like this:
M:\Movies\Extraterrestrial\Visitor (1983)\Extraterrestrial Visitor (1983).mkv
it ALSO adds it into the library on the next scan.

It seems like PLEX is having trouble with that word, maybe thinking it’s an “Extras” folder or something?

You might be onto something with the Extra in the folder name.
Try this hack:

M:\Movies\E\Extro Terrestrial Visitors (1983)\Extro Terrestrial Visitors (1983).mkv
M:\Movies\E\Extro Terrestrial Visitors (1983)\Extro Terrestrial Visitors (1983).nfo

(plural s, btw. Notice the use of o instead of a.
Alternatively, you can also use one of the movie’s alternative titles http://www.imdb.com/title/tt0086026/releaseinfo?ref_=tt_dt_dt#akas )

The .nfo file is a text file you can create with notepad.exe.
Copy the URL to this movie’s page on the IMDb into it
http://www.imdb.com/title/tt0086026/
Save it, then rename the file name extension from .txt to .nfo

(if you already have an nfo file for this movie, just verify it contains the IMDb ID already. If it doesn’t, add it.)

I’ll play around with that. The problem was fixed acceptably for me by using “extraterestrial” as one word, and that’s what themoviedb returned anyway. I can live with that.

But… I think you answered another item I’d been wondering. I have over 7,000 movies all meticulously cataloged into CatVIDs, and for which I’d already looked up the IMDb tt#. Sometimes, understandably, PLEX matches to the wrong movie based just on the movie name and year released. If I write a script to create a .nfo file in each movie’s folder PLEX should always get the right match then (at least in IMDb), right?

@bartb045 said:
If I write a script to create a .nfo file in each movie’s folder PLEX should always get the right match then (at least in IMDb), right?

At least if you’re using the Plex Movie agent to match your movies. (which won’t be possible with all movies, since it fails with documentaries and other ‘non-cinema’ movies).
And you need to create a subfolder for each movie, just like you did above.