Posters not showing in Watchlist

Server Version#: 4.100.1
Player Version#:

Posters for watchlist, Discover, Plex Movies & Shows not showing. All other libraries are showing posters.

I have tried many “fixes” but am still posterless.

Plexopedia suggested:

In addition to checking access from the Plex server, you should also validate the following domains can be accessed:

  1. lastfm-z.plexapp.com
    
  2. movieposterdb.plexapp.com
    
  3. thetvdb.plexapp.com
    

the first shows a link for “https://www.last.fm/api
the second can’t be reached
the third does reach the tvdb welcome page

Everything else is working well including remote access.

I am using NordVPN’s split tunnelling to allow Plex to bypass VPN. The following are all permitted:

  • Plex Media Server
  • Plex Tuner Service
  • PlexScriptHost

Allow remote Access while connected to VPN is ON.
Stay invisible on Lan is OFF

In the windows firewall I have allowed:

UDP: 32410, 32412, 32413, 32414

Any details?
The watchlist should show posters from watch.plex.tv — not those of a particular local or shared library.

Hi, I thought my post had been lost due to me forgetfully rebooting.

I can access “watch.plex.tv” in a browser. I forgot to mention however that all my posters show when connected to “https://app.plex.tv/desktop/” but not when connected via local host “http://127.0.0.1:32400/web/index.html#!/” which is my usual method by double-clicking plex Media Server in system tray.

I hope this info is of help.

It is a policy in your web browser which prevents the display.
The Plex web app is loaded using an unsecure connection (that is the http part of the URL)
While all data in the Watchlist are stored on plex.tv, from where they are loaded over an encrypted connection (https).
It is this mixing of unsecure and secure connections on the same “web page” which your web browser is taking offense at.

Therefore the recommendation is to always use the hosted web app (or other native Plex apps). The local web app is only for setting up Plex and for the case of an internet outage. (during an internet outage the Watchlist is not available anyway)

That makes total sense. Many thanks for explaining so well.

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