Faerch
1
Hi recently bought a PR4100.
I installed PMS and moved all media and metadata from my old Plex server to the PR4100.
PMS found all my old media on the PR4100, when I set the libraries to the new folders.
But I can’t get get it to find any new media i add. If I press “Scan Library Files” it’s over in 0,5 second and nothing happens.
I even tried to create a new library, that is pointing to the same folders as my old libraries, but it doesn’t find any media.
Does anybody have a solution?
sa2000
2
Please ensure debug logging is enabled
Restart the server
See https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/
Do a library scan
and at the end capture the logs
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
and attach the zip here together with what was done and what media was added and outcome
Faerch
3
Doh!
After the restart everything is working fine.
IT support 101
