Previous user is logged in automatically (bypassing their PIN)

Plex Players Smart TVs
1

Server Version#: 1.24.5.5173
Player Version#: TCL Roku TV - 6.9.10.7373-629387567-Plex

Hello, I have recently been experiencing this problem with two different models of TCL Roku TVs.

One of my local user accounts (admin) is PIN protected so my kids can’t access. However, when I have used that admin account to watch Plex, then turn off the TV, then later turn on the TV and open Plex in Roku, Plex automatically opens the admin account and bypasses the PIN login.

This happens for all local users accounts (PIN or no PIN). Plex is automatically open into the last user’s account.

I DO NOT have “Automatically Sign IN” checked in the the settings.

Currently, I have to make sure to Switch Users from the PIN admin account at the end of each viewing period to make sure my kids do not get access to it when they first turn on Plex.

2

Sorry for the troubles. We are aware, and have fixed this in the Preview release. This fix will be including in the next public release.

3

Thank you for the perfect answer. I look forward to the update.

4

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