I’ve been grabbing episodes from YT for a non-TV channel for my wife (yoga) and putting them in Plex. I have them organized into Show, Season, and then episodes and have manually edited the Title, Summary, and Poster. Everything looks great. I have set the “Lock” Icon to “On” (orange) for the Title and Summary fields.
However, I have noticed today that when I add a new episode to a season, ALL of the Titles for that season are wiped out. Other seasons are not. I’ve got the auto-update library settings all off so I manually trigger the update. The Lock Icon remains orange when I pull up to edit the data again.
Is there something I’m missing, have set wrong, or is this a bug? I’m running Server Version 1.12.0.4829. Files are physically organized into “\Show\Season##\s##e## - text.mkv” format.
Thanks!
So… essentially these are technically “custom” videos, right? Are you attempting to add them to your standard TV Shows library?
If so, I wonder if you’d have better luck creating a new library with “Other Videos” selected as type. Those libraries are not tied to an agent for matching, and should only scan looking for new content.
Or you can use a TV library separate from your regular TV libraries and as an agent choose “Personal data.”
That should work OK. I used it for an experiment where I created an audiobook library in a TV format using audio files converted to m4v files. That allowed the resume function to work correctly and also keep track of which chapter was last played. I never saw and change of title or metadata getting messed up.
Yep, “custom” videos essentially. Tried both of your suggestions (“Other Videos” and changing Agent to “Personal Media Shows” on that library) and still same behavior… Strange…
Thanks very much for the ideas!
I might have to delete and recreate to try again.
(It would be really neat to be able to “export” all the custom metadata to the directories to save time in the future!)
This is a known bug if your TV Show is unmatched. Check the XML for any episode. Find the guid. If it starts with “local://” then it is unmatched. If so, go to the show page. Click on the … menu to the top right and select match. Then click on “auto match” and select “Personal Media Show”. Let it run, then check the XML again. The guid should now start with “com.plexapp.agents.none:”.
@SickPup404 said:
I might have to delete and recreate to try again.
(It would be really neat to be able to “export” all the custom metadata to the directories to save time in the future!)
I “think” changing the agent on a library after it has been created and populated really would not work in a case like this.
When you create the new library be real sure you choose “Personal data” from the advanced tab while creating the library. I think that will prevent the update problem you are seeing. But I could be wrong. After all I was wrong once back in 1986 when I thought I made a mistake but I hadn’t. 
o:) >:)
@“MovieFan.Plex” said:
This is a known bug if your TV Show is unmatched. Check the XML for any episode. Find the guid. If it starts with “local://” then it is unmatched. If so, go to the show page. Click on the … menu to the top right and select match. Then click on “auto match” and select “Personal Media Show”. Let it run, then check the XML again. The guid should now start with “com.plexapp.agents.none:”.
Perfect! Was able to get a new episode loaded via the scan and it kept the (freshly edited) Titles on other episodes.
Thanks!
This is exactly what I love about Plex - a responsive, involved, and helpful community (and Devs)!
