Problem playing video 'codec'

Plex Media Server
1

Server Version#: 1.41.8.9834
Player Version#: 4.147.1

Hi everyone,

I have a problem with the codec when I play videos : ‘[Req#120d/Transcode] Error configuring transcoder: Decoder install failed: h264’

image
image463×147 2.2 KB

I try to rename the folder ‘Codecs-old’, restart PMS, but I have still the problem :frowning:

Log :
Plex Media Server.zip (53.4 KB)

2

Your server is having issues connecting to plex.tv to grab the required codecs. This is a networking issue on your server.

3

Hi,

It’s was that, thank you!