Problem playing with subtitles

Server Version#: 1.21.0.3608 (truenas plugin)
Player Version#: Plex web 4.43.4

Dec 06, 2020 15:02:16.448 [0x8106c0a00] ERROR - [Transcoder] [tcp @ 0x804076d00] Connection to tcp://127.0.0.1:32400 failed: Connection reset by peer
Dec 06, 2020 15:02:16.448 [0x8106c0a00] DEBUG - [Transcode] Transcoder segment range: 0 - 481 (481)
Dec 06, 2020 15:02:16.448 [0x80dbed400] ERROR - [Transcoder] [segment @ 0x8007e1600] Failed to open segment list ‘http://127.0.0.1:32400/video/:/transcode/session/4y8sdlk8owwrwt9o7ezkydth/72449628-e51e-4674-89b5-2565cd41007a/seglist?X-Plex-Http-Pipeline=infinite
Dec 06, 2020 15:02:16.449 [0x8106c0a00] DEBUG - [Transcode] Transcoder segment range: 0 - 482 (481)
Dec 06, 2020 15:02:16.449 [0x8106c0a00] DEBUG - [Transcode] Transcoder segment range: 0 - 482 (482)
Dec 06, 2020 15:02:16.449 [0x80dbed400] ERROR - [Transcoder] av_interleaved_write_frame(): Connection reset by peer
Dec 06, 2020 15:02:16.449 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 483 (482)
Dec 06, 2020 15:02:16.449 [0x80db53e00] ERROR - [Transcoder] Error writing trailer of chunk-%05d: Invalid argument
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 483 (483)
Dec 06, 2020 15:02:16.449 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 484 (483)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 484 (484)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 485 (484)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 485 (485)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 486 (485)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 486 (486)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 487 (486)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 487 (487)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 488 (487)
Dec 06, 2020 15:02:16.449 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 488 (488)
Dec 06, 2020 15:02:16.450 [0x80db53e00] DEBUG - [Transcode] Transcoder segment range: 0 - 489 (488)
Dec 06, 2020 15:02:16.450 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 489 (489)
Dec 06, 2020 15:02:16.450 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 490 (489)
Dec 06, 2020 15:02:16.450 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 490 (490)
Dec 06, 2020 15:02:16.450 [0x80dbed400] DEBUG - [Transcode] Transcoder segment range: 0 - 491 (490)
Dec 06, 2020 15:02:16.450 [0x80476f200] DEBUG - Jobs: ‘/usr/local/share/plexmediaserver-plexpass/Plex Transcoder’ exit code for process 33196 is 1 (failure)

When using Plex web player to playback content from truenas, The following error “Conversion failed. The transcoder exited due to an error” is prompted whenever subtitle is enabled.
Also happens when streaming via Chromecast
Subtitle works fine when using dedicated Android and Plex for windows app.
Does not happen when I select “Always burn subtitles” option in web player.
Happens with both software transcoding and hardware transcoding
I do not have Malwarebytes installed

Anyone facing the same issue?

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