I really appreciate that you spend so much time in reading this discussion posts here.
Thanks for working on this brilliant system.
Can you tell me, if the update has been released on the Linux distributions?
I’m running an Raspberry Pi (which works great for my purposes) and “apt-update” followed by “apt-upgrade” is not showing any newer packages.
Have a nice day!
Sorry for double-post but I can’t find an editing function here.
I managed it by myself.
If you have the same issues, please head up to this tutorial:
FYI 1.0.3 didn’t fix my issue fetching metadata for matched Special episodes on an english library.
The logs are different though:
! 2016-07-30 00:26:03,570 (-b5ee4c0) : DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.thetvdb/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzNgoxNTk4NjBzNApkYmlkaTAKczcKdmVyc2lvbnM0NApjb20ucGxleGFwcC5hZ2VudHMudGhldHZkYjovLzczODcxLzA%40bGFuZz1lbnMxMApwYXJlbnRHVUlEczYKMTU5ODU5czgKcGFyZW50SURzNwpUVl9TaG93czEwCm1lZGlhX3R5cGVzNDYKY29tLnBsZXhhcHAuYWdlbnRzLnRoZXR2ZGI6Ly83Mzg3MS8wLzE%40bGFuZz1lbnM0Cmd1aWRzNQo3Mzg3MXMyCmlkcjAK
! 2016-07-30 00:26:03,571 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:03,574 (-b5ee4c0) : DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.thetvdb/messaging/function/X0FnZW50S2l0OlVwZGF0ZU1ldGFkYXRh/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMTAKczIKZW5zNApsYW5nYjFzNQpmb3JjZWIwczgKcGVyaW9kaWNzNgoxNTk4NjBzNApkYmlkaTAKczcKdmVyc2lvbnM0NApjb20ucGxleGFwcC5hZ2VudHMudGhldHZkYjovLzczODcxLzA@bGFuZz1lbnMxMApwYXJlbnRHVUlEczYKMTU5ODU5czgKcGFyZW50SURzNwpUVl9TaG93czEwCm1lZGlhX3R5cGVzNDYKY29tLnBsZXhhcHAuYWdlbnRzLnRoZXR2ZGI6Ly83Mzg3MS8wLzE@bGFuZz1lbnM0Cmd1aWRzNQo3Mzg3MXMyCmlkcjAK
! 2016-07-30 00:26:03,576 (-b5ee4c0) : DEBUG (model:32) - Loading model with GUID com.plexapp.agents.thetvdb://73871/0/1?lang=en
! 2016-07-30 00:26:03,577 (-b5ee4c0) : DEBUG (model:234) - Deserializing from /volume1/Plex/Library/Application Support/Plex Media Server/Metadata/TV Shows/0/37f873099918ef16a7efcbc9b58724d1325ef24.bundle/Contents/com.plexapp.agents.thetvdb/Info.xml
! 2016-07-30 00:26:03,611 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/library/metadata/159860/tree’
! 2016-07-30 00:26:03,626 (-b5ee4c0) : INFO (init:755) - def update()
! 2016-07-30 00:26:03,628 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871’
! 2016-07-30 00:26:03,931 (-b5ee4c0) : INFO (init:1185) - Search for tmdb_id with url /find/73871?external_source=tvdb_id
! 2016-07-30 00:26:03,946 (-b5ee4c0) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Ffind%2F73871%3Fexternal_source%3Dtvdb_id’ from the HTTP cache
! 2016-07-30 00:26:03,961 (-b5ee4c0) : INFO (init:1189) - TVDB id 73871 matches TMDb id 615
! 2016-07-30 00:26:03,961 (-b5ee4c0) : INFO (init:775) - Looking for tmdb_series_url: /tv/615
! 2016-07-30 00:26:03,976 (-b5ee4c0) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Ftv%2F615’ from the HTTP cache
! 2016-07-30 00:26:03,991 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/actors’
! 2016-07-30 00:26:04,276 (-b5ee4c0) : DEBUG (networking:161) - Fetching ‘https://meta.plex.tv/tv_e/73871/futurama/1999’ from the HTTP cache
! 2016-07-30 00:26:04,293 (-b5ee4c0) : INFO (init:728) - Skipping extra 907585 because type series_slider was not recognized.
! 2016-07-30 00:26:04,294 (-b5ee4c0) : INFO (init:752) - futurama - Added 1 of 2 extras.
! 2016-07-30 00:26:04,299 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/episodes?page=1’
! 2016-07-30 00:26:04,944 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/episodes?page=2’
! 2016-07-30 00:26:05,263 (-b5ee4c0) : INFO (init:873) - No media for season 1 episode 1 - skipping population of episode data
! 2016-07-30 00:26:05,264 (-b5ee4c0) : INFO (init:873) - No media for season 2 episode 1 - skipping population of episode data
! 2016-07-30 00:26:05,264 (-b5ee4c0) : INFO (init:873) - No media for season 3 episode 1 - skipping population of episode data
! 2016-07-30 00:26:05,265 (-b5ee4c0) : INFO (init:873) - No media for season 4 episode 1 - skipping population of episode data
! 2016-07-30 00:26:05,266 (-b5ee4c0) : INFO (init:873) - No media for season 5 episode 1 - skipping population of episode data
!
! …
! [TRUNCATED]
! …
!
! 2016-07-30 00:26:05,267 (-b5ee4c0) : INFO (init:873) - No media for season 6 episode 1 - skipping population of episode data
! 2016-07-30 00:26:05,348 (-b5ee4c0) : INFO (init:873) - No media for season 6 episode 25 - skipping population of episode data
! 2016-07-30 00:26:05,348 (-b5ee4c0) : INFO (init:873) - No media for season 7 episode 25 - skipping population of episode data
! 2016-07-30 00:26:05,349 (-b5ee4c0) : INFO (init:873) - No media for season 6 episode 26 - skipping population of episode data
! 2016-07-30 00:26:05,350 (-b5ee4c0) : INFO (init:873) - No media for season 7 episode 26 - skipping population of episode data
! 2016-07-30 00:26:05,350 (-b5ee4c0) : DEBUG (threadkit:234) - Starting a parallel task set named UpdateEpisodes with 1 tasks
! 2016-07-30 00:26:05,352 (-c1a64c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/episodes/342888’
! 2016-07-30 00:26:05,645 (-c1a64c0) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Ftv%2F615%2Fseason%2F0%2Fepisode%2F1’ from the HTTP cache
! 2016-07-30 00:26:05,677 (-c1a64c0) : DEBUG (networking:161) - Fetching ‘http://127.0.0.1:32400/services/tmdb?uri=%2Ftv%2F615%2Fseason%2F0%2Fepisode%2F1%2Fimages’ from the HTTP cache
! 2016-07-30 00:26:05,692 (-b5ee4c0) : DEBUG (threadkit:244) - Parallel task set UpdateEpisodes ended
! 2016-07-30 00:26:05,694 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images’
! 2016-07-30 00:26:05,959 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images/query?keyType=fanart’
! 2016-07-30 00:26:06,261 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images/query?keyType=poster’
! 2016-07-30 00:26:06,554 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images/query?keyType=seasonwide’
! 2016-07-30 00:26:06,824 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images/query?keyType=series’
! 2016-07-30 00:26:07,115 (-b5ee4c0) : DEBUG (networking:166) - Requesting ‘https://tvdb2.plex.tv/series/73871/images/query?keyType=season’
! 2016-07-30 00:26:07,561 (-b5ee4c0) : DEBUG (threadkit:234) - Starting a parallel task set named DownloadImages with 127 tasks
! 2016-07-30 00:26:07,594 (-b5ee4c0) : DEBUG (threadkit:244) - Parallel task set DownloadImages ended
! 2016-07-30 00:26:07,611 (-b5ee4c0) : DEBUG (networking:161) - Fetching ‘https://meta.plex.tv/tv_e/73871/futurama/1999/0’ from the HTTP cache
! 2016-07-30 00:26:07,689 (-b5ee4c0) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(849758)?lang=en&bitrates=80,212,450,600,750,1500,2500,5000,8000&duration=17’ - IVA (com.plexapp.agents.imdb)
! 2016-07-30 00:26:07,691 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,694 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,698 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,701 (-b5ee4c0) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(849758)?lang=en&bitrates=80,212,450,600,750,1500,2500,5000,8000&duration=17’ - IVA (com.plexapp.agents.imdb)
! 2016-07-30 00:26:07,703 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,706 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,709 (-b5ee4c0) : DEBUG (services:616) - Found a service matching ‘iva://api.internetvideoarchive.com/2.0/DataService/VideoAssets(849758)?lang=en&bitrates=80,212,450,600,750,1500,2500,5000,8000&duration=17’ - IVA (com.plexapp.agents.imdb)
! 2016-07-30 00:26:07,711 (-b5ee4c0) : DEBUG (runtime:49) - Received packed state data (80 bytes)
! 2016-07-30 00:26:07,738 (-b5ee4c0) : DEBUG (model:229) - Serializing to /volume1/Plex/Library/Application Support/Plex Media Server/Metadata/TV Shows/0/37f873099918ef16a7efcbc9b58724d1325ef24.bundle/Contents/com.plexapp.agents.thetvdb/Info.xml
! 2016-07-30 00:26:07,742 (-b5ee4c0) : DEBUG (runtime:88) - Sending packed state data (107 bytes)
! 2016-07-30 00:26:07,743 (-b5ee4c0) : DEBUG (runtime:924) - Response: [200] str, 16 bytes
Is there a time frame for the release?
not yet solved error in italian manifest please 
In 1.0.3 the bug continues, i cant download covers in my language, (spanish) metadata text runs fine, if change to english download all metadada text and images
Where did you changed the language?
I went to the library settings and changed it right there. Afterwards I tried to reload the metadata but nothing happens. No text no covers.
There is still an issue which affects all users with a library language different from ‘english’. The next PMS update is expected to rreesolve that.
@LouBen3010 said:
Where did you changed the language?
The language for metadata is set in the library properties.
But once an item is ‘matched’, the language which was set in the library when it was added is ‘locked’ on the particular item.
It can only be changed by:
Thanks for the hint.
I recreated the library in english language but GoT and Grey’s Anatomy still gets no metadata.
As I used my primary workstation as PMS I had the same folder structure etc. and thus the bug is still persisting in some ways.
I have the same issues with 1.0.3.2461 on both Windows (Win 7) and QNap x86 - shows are not updating metadata with the tvdb agent. Both are US English. I recently added Futurama (all seasons) and The Big Bang Theory (seasons 1-8) to my library. The tvdb agent wasn’t loading the metadata for any of the shows. I use MetaX to load the metadata from tvdb onto the MKV files before loading the files into Plex. So, I know the files are named properly and their information is in tvdb.
Reading the forums, I was hopeful that upgrading would fix it, but it didn’t.
I am happy to try providing log files, etc. from both/either qnap or windows installs. I have both sets of Logs directories 7-zipped and can send… I just need to know where/how.
Hopefully @OttoKerner can help us.
It seems like this bug should be fixed im PMS 1.03 because I didn’t find any other topics in this forum here.
Hi @LouBen3010 and @cmeilahn -
Please DM me all sets of logs (PMS, Scanner, and Plugin logs), screenshots of your library settings, and the XML Information of an item that is missing metadata.
https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats (how to find XML Infomation)
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files (Logs)
From Brazil here and the problem with metadata persists in 1.0.3 using portuguese language. English is fine.
Thanks
report, media library in Chinese has same problem in 1.0.3.
Same problem in French with 1.0.3
Plex ninja said vill be fixed on release 1.1.0 for non-english language
no eta
I’m still having the metadata issue with Version 1.0.3.2461 and English language…
Any ideas?
Thanks in advance!
Same here. never had any problems with metadata before.
Since update to 1.0.3.2461 cannot get anything for tv.
If i do manual search for match it just searches for ages then says no matches found. even if i do a search on shows that are correctly matched it returns no matches.
New episodes of shows that were previously matched are added as a new program separate from the original with no match.
Movies are working perfectly.
Tried reinstalling, no different.
still no fix?
@carlosmg2 - The fix will come in 1.1.X. It’s looking like that will be the next release. I apologize for the inconvenience this is causing.
