Problem with getting metadata using HamaTV

Hello,
I am using Absolute Series Scanner and HamaTV. But somehow none of my anime is download their thumbnail/etc… Is there something wrong with my set up or does anyone know how to fix this?

https://gyazo.com/d525461c7c1086c86de5c8e397de8ee3

Thank you

Why isn’t this posted in the agent thread? Said thread had multiple times people reporting of missing posters, so i believe you didn’t search…

First check agent log. It should have the answer and a write permission error while saving the posters most likelly…
It should have been added to your post to be fair, as it is advised in the readme troubleshooting section, so it is fair to assume you didn’t read it, so you might also have downloaded the agent at the wrong place…

The read-me troubleshooting section has a note for missing posters:
If posters are missing, check that all the data folders are created and the agent is where it should be (see folder list above)

Install section:
MANDATORY: Go into the agent data folder ("Plug-In Support/Data/com.plexapp.agents.hama/DataItems") and make sure the following folders are all created: (folders are included in Zip archive in release tab and nammed "Plug-in.Support.zip", i recently added "TVDB/episodes" and "FanartTV" folder for TVDB screenshots).

Please let me know what i should change in the read-me to prevent such posts as i would rather have my users have it working from the get go. Read-me link is in my signature for both the scanner and agent, as is the donation link, generally used if people felt bad if their issue was already covered by the readme… Got 120 euros so far, most 5 and 10 euros so it was very nice while not covering all the hours correcting the code…

Thank you for the response.

I redid everything following the read-me. However, all the posters are still missing beside the big anime like One Pice and Naruto in my library. Do I need to update something or what do I need to look for in the log file?

Just include all files mentionned in the readme troubleshooting section, foremost the agent log…

Here they are.

com.plexapp.system.log show no crash
com.plexapp.agents.hama.log show only failed matching between 2016-09-08 01:37:43 and 2016-09-08 01:43:18
This is un-usable for me… Please attach ALL agent logs. they need to show the update part which ran since the screenshot include years for some series.

You just dump all files without folders on root [E:\Media\Anime]. Plex naming convention states a folder per series must be used. The scanner use the ep numbers in the folder to detect numbers in titles, and because of that fails for:

  • “[HorribleSubs] 91 Days - 01 [1080p].mkv” will not be detected
  • “[HorribleSubs] Danganronpa 3 - Despair Arc - 01 [1080p].mkv”