Problem with hw transcoding

Plex Media Server
1

Trying to use Intel quicksync on i7-11700.
Server Version#:1.24.5.5173
Player Version#:2.58 (windows)
HW transcoding fails with generic error. Researching the forums for common issues I checked the dir files / permissions look corroect:

root@phost:~# ls -la /dev/dri/
total 0
drwxr-xr-x 3 root root 100 Nov 10 16:13 .
drwxr-xr-x 24 root root 5300 Nov 22 13:25 …
drwxr-xr-x 2 root root 80 Nov 10 16:13 by-path
crw-rw---- 1 root render 226, 0 Nov 10 16:22 card0
crw-rw---- 1 root render 226, 128 Nov 10 16:13 renderD128
root@phost:~# groups plex
plex : plex video render

OS is ubuntu 21.10
Plex logs show
Nov 22, 2021 15:41:36.123 [0x7f26fce45b38] ERROR - [Transcoder] [h264 @ 0x7f192da5c240] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.123 [0x7f26fcb34b38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.124 [0x7f26f9c53b38] ERROR - [Transcoder] [h264 @ 0x7f192da5c6c0] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.124 [0x7f26f9685b38] ERROR - [Transcoder] [h264 @ 0x7f192da5c6c0] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.124 [0x7f26f94cbb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.124 [0x7f26f962bb38] ERROR - [Transcoder] [h264 @ 0x7f192ea0a240] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.124 [0x7f26fce45b38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.124 [0x7f26fcb34b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0a240] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.125 [0x7f26f9c53b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0a6c0] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.125 [0x7f26f9685b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0a6c0] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.125 [0x7f26f94cbb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.125 [0x7f26f962bb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.125 [0x7f26fce45b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0ab40] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.126 [0x7f26fcb34b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0ab40] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.126 [0x7f26f9c53b38] ERROR - [Transcoder] [h264 @ 0x7f192db56040] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.126 [0x7f26f9685b38] ERROR - [Transcoder] [h264 @ 0x7f192db56040] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.126 [0x7f26f94cbb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.127 [0x7f26f962bb38] ERROR - [Transcoder] [h264 @ 0x7f192db564c0] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.127 [0x7f26fce45b38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.127 [0x7f26fcb34b38] ERROR - [Transcoder] [h264 @ 0x7f192db564c0] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.127 [0x7f26f9c53b38] ERROR - [Transcoder] [h264 @ 0x7f192db56940] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.127 [0x7f26f9685b38] ERROR - [Transcoder] [h264 @ 0x7f192db56940] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.130 [0x7f26f94cbb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.130 [0x7f26f962bb38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.130 [0x7f26fce45b38] ERROR - [Transcoder] [h264 @ 0x7f192db56dc0] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.130 [0x7f26fcb34b38] ERROR - [Transcoder] [h264 @ 0x7f192db56dc0] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.131 [0x7f26f9c53b38] ERROR - [Transcoder] [h264 @ 0x7f192db57240] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.131 [0x7f26f9685b38] ERROR - [Transcoder] [h264 @ 0x7f192db57240] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.132 [0x7f26f94cbb38] ERROR - [Transcoder] [h264 @ 0x7f192db576c0] Failed to end picture decode issue: 23 (internal decoding error).
Nov 22, 2021 15:41:36.132 [0x7f26f962bb38] ERROR - [Transcoder] [h264 @ 0x7f192db576c0] hardware accelerator failed to decode picture
Nov 22, 2021 15:41:36.135 [0x7f26fce45b38] ERROR - [Transcoder] Error while decoding stream #0:0: I/O error
Nov 22, 2021 15:41:36.139 [0x7f26fcb34b38] ERROR - [Transcoder] [h264 @ 0x7f192ea0a240] co located POCs unavailable
Nov 22, 2021 15:41:36.213 [0x7f26f9685b38] ERROR - [Transcoder] Duplicate formats in ff_merge_formats detected
Nov 22, 2021 15:41:36.232 [0x7f26f94cbb38] ERROR - [Transcoder] [AVHWFramesContext @ 0x7f192e427d00] Failed to write image to surface 0: 1 (operation failed).
Nov 22, 2021 15:41:36.233 [0x7f26f962bb38] ERROR - [Transcoder] [Parsed_scale_vaapi_1 @ 0x7f192e435d40] Failed to start picture processing: 1 (operation failed).
Nov 22, 2021 15:41:36.233 [0x7f26fce45b38] ERROR - [Transcoder] Error while filtering: I/O error
Nov 22, 2021 15:41:36.233 [0x7f26fcb34b38] ERROR - [Transcoder] Failed to inject frame into filter network: I/O error
Nov 22, 2021 15:41:36.234 [0x7f26f9c53b38] ERROR - [Transcoder] Error while processing the decoded data for stream #0:0

2

Please post the actual logs, snippets from the logs are not going to be enough to actually troubleshoot the issue.

3

plexlogs.tar.gz (5.6 MB)
Here are the complete logs.
Thank you.

4

@radoslav_milanov_gmail_com

You need 1.24.5.5246 or better. RocketLake CPUs need the updated transcoder support.

5

Apt does not find any update. Would that be the beta channel ?

6

Yes, It’s beta. It was updated only a few days ago.

It’ll sit in beta because there are some additional fixes being performed.

Once the new transcoder is stable, then it will be promoted to public.

7

You might encounter a packaging error about ocloc. You can ignore it.
I’m working on changing that to be compliant with the new transcoder requirements.

8

OK I downloaded it from the web page. Install worked fine.
h264 content transcoding works fine
4k hevc content drops to software transcoding.
attempting to transcode vc1 causes the server to crash. Sending logs after the upgrade to latest version. Syslog also says crash dump was written but folder is empty. My /var/log/plexmediaserver is a symlink to another location, could that be the problem for missing crashdump ?plexlogs.tar.gz (3.4 MB)

9

VC-1 is a known problem. Engineering fixed that today.
Expect an update shortly.

I think that’s also part of the reason it’s falling back.

In total, I saw 4 transcoder updates which are going into the next build/release to PlexPass

10

Thank you

11

So I just tested with version 1.25.0.5282-2edd3c44d. VC1 works. There is something with 4K transcoding - when output is HD then transcoder falls back to software transcoding. Is this expected ?

12

DEBUG logs ZIP please which captures this?

13

plexlogs.tar.gz (5.2 MB)
Here’s the logs. Thank you.

14

Would you mind enabling transcoder debug logging?

I see the start of playback with track selection but don’t see the MDE summary nor the FFMPEG invocation command line.

Please edit the path to Preferences.xml if appropriate

#!/bin/sh
Token="$(cat "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml" | tail -1 | sed -e 's/.*PlexOnlineToken="//' | sed -e 's/".*//')"
curl http://127.0.0.1:32400/:/prefs/set\?TranscoderLogLevel=debug\&X-Plex-Token=$Token
echo Token=$Token

The script will set logging to DEBUG level and then print out your Plex Token for you as confirmation.

Keep your token confidential

After enabling DEBUG transcoder logging, Please recreate one ore time for me.

15

plexlogs.tar.gz (4.7 MB)
Here’s the transcoder debug logs.
Thank you.

16

@radoslav_milanov_gmail_com

HW transcoding is working as it should.

  1. HW engaging
Dec 01, 2021 08:53:16.571 [0x7fbe09900b38] DEBUG - [Transcode] [FFMPEG] - Created surface 0.
Dec 01, 2021 08:53:16.571 [0x7fbe09900b38] DEBUG - [Transcode] [FFMPEG] - Direct mapping possible.
Dec 01, 2021 08:53:16.571 [0x7fbe09900b38] DEBUG - [Transcode] TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Dec 01, 2021 08:53:16.572 [0x7fbe09900b38] DEBUG - [Transcode/JobRunner] Job running: EAE_ROOT='/tmp/pms-3e030563-74ed-4612-a661-f30c8c9dabcc/EasyAudioEncoder' EnableExtendedVaFormats='1' FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/fb9eae3-4185-linux-x86_64/' LIBVA_DRIVERS_PATH='/usr/lib/plexmediaserver/lib/dri' NEOReadDebugKeys='1' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'hevc' '-hwaccel:0' 'vaapi' '-hwaccel_fallback_threshold:0' '10' '-hwaccel_output_format:0' 'vaapi' '-hwaccel_device:0' 'vaapi' '-codec:2' 'truehd_eae' '-eae_prefix:2' 'm70j7judki3myjs3pwgj02j4_' '-ss' '5' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/mnt/cephfs/PLEX/Movies/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT.mkv' '-filter_complex' '[0:0]hwupload[0];[0]scale_vaapi=w=1920:h=1080:format=p010[1];[1]hwmap=derive_device=opencl[2];[2]tonemap_opencl=tonemap=mobius:format=nv12:m=bt709:p=bt709:r=tv[3];[3]hwmap=derive_device=vaapi:reverse=1[4];[4]hwupload[5]' '-map' '[5]' '-codec:0' 'h264_vaapi' '-b:0' '8073k' '-maxrate:0' '10765k' '-bufsize:0' '21530k' '-r:0' '23.975999999999999' '-filter_complex' '[0:2] aresample=async=1:ocl='\''7.1'\'':rematrix_maxval=0.000000dB:osr=48000[6]' '-map' '[6]' '-metadata:s:1' 'language=eng' '-codec:1' 'libopus' '-b:1' '584k' '-map' '0:10' '-metadata:s:2' 'language=eng' '-codec:2' 'copy' '-map' '0:t?' '-codec:t' 'copy' '-f' 'segment' '-segment_format' 'matroska' '-segment_format_options' 'live=1' '-segment_time' '1' '-segment_header_filename' 'header' '-segment_start_number' '0' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/m70j7judki3myjs3pwgj02j4/52d41e5a-bf58-4a36-9afc-62d5b0bcd2a4/manifest?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_unfinished' '1' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-avoid_negative_ts' 'disabled' '-map_metadata:g' '-1' '-map_metadata:c' '-1' '-map_chapters' '-1' 'chunk-%05d' '-start_at_zero' '-copyts' '-init_hw_device' 'vaapi=vaapi:' '-filter_hw_device' 'vaapi' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'debug' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/m70j7judki3myjs3pwgj02j4/52d41e5a-bf58-4a36-9afc-62d5b0bcd2a4/progress'
Dec 01, 2021 08:53:16.572 [0x7fbe09900b38] DEBUG - [Transcode/JobRunner] Jobs: Starting child process with pid 3605148
Dec 01, 2021 08:53:16.575 [0x7fbe0a74eb38] DEBUG - Request: [172.16.2.244:58678 (Subnet)] GET /:/timeline?ratingKey=36830&key=%2Flibrary%2Fmetadata%2F36830&playbackTime=6059&playQueueItemID=6092&state=buffering&hasMDE=1&time=5000&duration=7010000 (28 live) TLS GZIP Signed-in Token (radoslav.milanov@gmail.com)
Dec 01, 2021 08:53:16.575 [0x7fbe0a74eb38] DEBUG - Client [c7dao6zp7nkcuw0gmvx0cc8f] reporting timeline state buffering, progress of 5000/7010000ms for guid=, playbackTime=6059ms ratingKey=36830 url=, key=/library/metadata/36830, containerKey=, metadataId=36830, source=
  1. Full HW suppressed due to subtitle burning
Dec 01, 2021 08:53:18.376 [0x7fbe0a437b38] DEBUG - Subtitles: Found a candidate subtitle language [en] for a foreign film
Dec 01, 2021 08:53:18.376 [0x7fbe0a437b38] DEBUG - Audio Stream: 230523, Subtitle Stream: 230531
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: Selected protocol http; container: mkv
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: analyzing media item 55320
Dec 01, 2021 08:53:18.378 [0x7fbe0a7cdb38] DEBUG - Request: [172.16.2.244:58678 (Subnet)] GET /status/sessions (28 live) TLS GZIP Signed-in Token (radoslav.milanov@gmail.com)
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): Direct Play is disabled
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/truehd
Dec 01, 2021 08:53:18.378 [0x7fbe0a7cdb38] DEBUG - [Now] Adding 1 sessions.
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/dca
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe097e1b38] DEBUG - Request: [172.16.2.244:58512 (Subnet)] GET /status/sessions (28 live) TLS GZIP Signed-in Token (radoslav.milanov@gmail.com)
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe097e1b38] DEBUG - [Now] Adding 1 sessions.
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/truehd
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/dca
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): selected media 0 / 55320
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - Streaming Resource: Calculated bandwidth of 97883kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 12000kbps
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - Streaming Resource: Determining preferred transcode encoders through transcode only decision.
Dec 01, 2021 08:53:18.378 [0x7fbe0a437b38] DEBUG - Scaled up video bitrate to 295204Kbps based on 4.500000x fudge factor.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Scaled up video bitrate to 295204Kbps based on 4.500000x fudge factor.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Streaming Resource: Reducing playback quality for 11428kbps stream bitrate: video resolution to 1920x1080, audio channels to 8, quality to 31, disable video DS as 89087kbps is > the 10765kbps available, disable audio DS as 4133kbps is > the 584kbps available
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Scaled up video bitrate to 295204Kbps based on 4.500000x fudge factor.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Scaled maximum bitrate for resolution reduction to 73801Kbps.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: Selected protocol http; container: mkv
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: analyzing media item 55320
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): Direct Play is disabled
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/truehd
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/dca
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/truehd
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/dca
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no direct play video profile exists for http/mkv/hevc/ac3
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - A Simple Favor - video.width limitation applies: 3840 > 1920
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): Direct Streaming is disabled, so video stream will be transcoded
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): no remuxable profile found, so video stream will be transcoded
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Scaled up video bitrate to 295204Kbps based on 4.500000x fudge factor.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Scaled maximum bitrate for resolution reduction to 73801Kbps.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): Audio Direct Streaming is disabled, so video's audio stream will be transcoded
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: Cannot direct stream audio stream due to profile or setting limitations
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - MDE: A Simple Favor (2018): selected media 0 / 55320
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Streaming Resource: Reached Decision id=36830 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=55320 part=(id=81078 decision=transcode container=mkv protocol=http streams=(Video=(id=230521 decision=transcode bitrate=10765 encoder=libx264 width=1920 height=1080) Audio=(id=230523 decision=transcode bitrate=584 encoder=libopus channels=8 rate=48000) Subtitle=(id=230531 decision=copy languageCode=eng location=embedded))))
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Transcode Session: Going to restart at offset 5.000000 with segment number -1
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Killing job.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Signalling job ID 3605148 with 9
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Job was already killed, not killing again.
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Stopping transcode session m70j7judki3myjs3pwgj02j4
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - Starting a transcode session m70j7judki3myjs3pwgj02j4 at offset 5.0 (state=3)
Dec 01, 2021 08:53:18.379 [0x7fbe0a437b38] DEBUG - TPU: hardware transcoding: enabled, but no hardware decode accelerator found
Dec 01, 2021 08:53:18.380 [0x7fbe0a437b38] DEBUG - [Universal] Using local file path instead of URL: /mnt/cephfs/PLEX/Movies/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT.mkv
Dec 01, 2021 08:53:18.380 [0x7fbe0a437b38] DEBUG - Codecs: hardware transcoding: testing API vaapi
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x41524742 -> bgra.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x42475241 -> argb.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x41424752 -> rgba.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x52474241 -> abgr.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x58524742 -> bgr0.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x42475258 -> 0rgb.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x58424752 -> rgb0.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x52474258 -> 0bgr.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30335241 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30334241 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30335258 -> x2rgb10le.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30334258 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x36314752 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x56555941 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x56555958 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30303859 -> gray.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x3231564e -> nv12.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x3132564e -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x32595559 -> yuyv422.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x59565955 -> uyvy422.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x32315659 -> yuv420p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30323449 -> yuv420p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x50313134 -> yuv411p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x48323234 -> yuv422p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x56323234 -> yuv440p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x50343434 -> yuv444p.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x33434d49 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30313050 -> p010le.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x32313050 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x36313050 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30313259 -> y210le.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x32313259 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x36313259 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x30313459 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x32313459 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x36313459 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x50424752 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Format 0x50524742 -> unknown.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Created surface 0.
Dec 01, 2021 08:53:18.381 [0x7fbe0a437b38] DEBUG - [FFMPEG] - Direct mapping possible.
Dec 01, 2021 08:53:18.382 [0x7fbe0a437b38] DEBUG - TPU: hardware transcoding: final decoder: , final encoder: 
Dec 01, 2021 08:53:18.382 [0x7fbe0a437b38] DEBUG - [JobRunner] Job running: EAE_ROOT='/tmp/pms-3e030563-74ed-4612-a661-f30c8c9dabcc/EasyAudioEncoder' FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/fb9eae3-4185-linux-x86_64/' LIBVA_DRIVERS_PATH='/usr/lib/plexmediaserver/lib/dri' X_PLEX_TOKEN='xxxxxxxxxxxxxxxxxxxx' '/usr/lib/plexmediaserver/Plex Transcoder' '-codec:0' 'hevc' '-codec:2' 'truehd_eae' '-eae_prefix:2' 'm70j7judki3myjs3pwgj02j4_' '-ss' '5' '-analyzeduration' '20000000' '-probesize' '20000000' '-i' '/mnt/cephfs/PLEX/Movies/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT/A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT.mkv' '-filter_complex' '[0:0]scale=w=1920:h=1080:force_divisible_by=4[0];[0]format=p010,tonemap=mobius[1];[1]format=pix_fmts=yuv420p|nv12[2]' '-map' '[2]' '-codec:0' 'libx264' '-crf:0' '21' '-maxrate:0' '10765k' '-bufsize:0' '21530k' '-r:0' '23.975999999999999' '-preset:0' 'veryfast' '-x264opts:0' 'subme=0:me_range=4:rc_lookahead=10:me=hex:8x8dct=0:partitions=none' '-filter_complex' '[0:2] aresample=async=1:ocl='\''7.1'\'':rematrix_maxval=0.000000dB:osr=48000[3]' '-map' '[3]' '-metadata:s:1' 'language=eng' '-codec:1' 'libopus' '-b:1' '584k' '-map' '0:10' '-metadata:s:2' 'language=eng' '-codec:2' 'copy' '-map' '0:t?' '-codec:t' 'copy' '-f' 'segment' '-segment_format' 'matroska' '-segment_format_options' 'live=1' '-segment_time' '1' '-segment_header_filename' 'header' '-segment_start_number' '0' '-segment_list' 'http://127.0.0.1:32400/video/:/transcode/session/m70j7judki3myjs3pwgj02j4/52d41e5a-bf58-4a36-9afc-62d5b0bcd2a4/manifest?X-Plex-Http-Pipeline=infinite' '-segment_list_type' 'csv' '-segment_list_unfinished' '1' '-segment_list_size' '5' '-segment_list_separate_stream_times' '1' '-avoid_negative_ts' 'disabled' '-map_metadata:g' '-1' '-map_metadata:c' '-1' '-map_chapters' '-1' 'chunk-%05d' '-start_at_zero' '-copyts' '-init_hw_device' 'vaapi=vaapi:' '-filter_hw_device' 'vaapi' '-y' '-nostats' '-loglevel' 'quiet' '-loglevel_plex' 'debug' '-progressurl' 'http://127.0.0.1:32400/video/:/transcode/session/m70j7judki3myjs3pwgj02j4/52d41e5a-bf58-4a36-9afc-62d5b0bcd2a4/progress'
Dec 01, 2021 08:53:18.382 [0x7fbe0a437b38] DEBUG - [JobRunner] Jobs: Starting child process with pid 3605193
Dec 01, 2021 08:53:18.382 [0x7fbe0a437b38] DEBUG - Started session successfully: m70j7judki3myjs3pwgj02j4

You might want to consider curating (remux) the unwanted PGS subtitle tracks out of this file

Dec 01, 2021 08:53:18.684 [0x7fbe0a74eb38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.684 [0x7fbe0a7cdb38] INFO - [Transcoder]     Stream #0:9(eng), 136, 1/1000: Audio: ac3, 48000 Hz, stereo, s16p, 192 kb/s
Dec 01, 2021 08:53:18.684 [0x7fbe097e1b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.685 [0x7fbe092afb38] INFO - [Transcoder]       title           : A.Simple.Favor.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1-FGT
Dec 01, 2021 08:53:18.685 [0x7fbe0aa67b38] INFO - [Transcoder]       BPS-eng         : 192000
Dec 01, 2021 08:53:18.685 [0x7fbe0a6a1b38] INFO - [Transcoder]       DURATION-eng    : 01:56:50.048000000
Dec 01, 2021 08:53:18.685 [0x7fbe0a801b38] INFO - [Transcoder]       NUMBER_OF_FRAMES-eng: 219064
Dec 01, 2021 08:53:18.685 [0x7fbe0a74eb38] INFO - [Transcoder]       NUMBER_OF_BYTES-eng: 168241152
Dec 01, 2021 08:53:18.685 [0x7fbe0a7cdb38] INFO - [Transcoder]       _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
Dec 01, 2021 08:53:18.685 [0x7fbe097e1b38] INFO - [Transcoder]       _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-16 23:10:23
Dec 01, 2021 08:53:18.685 [0x7fbe092afb38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.685 [0x7fbe0aa67b38] INFO - [Transcoder]     Stream #0:10(eng), 0, 1/1000: Subtitle: subrip (default)
Dec 01, 2021 08:53:18.685 [0x7fbe0a6a1b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.685 [0x7fbe0a801b38] INFO - [Transcoder]       title           : English-SRT
Dec 01, 2021 08:53:18.685 [0x7fbe0a74eb38] INFO - [Transcoder]       BPS-eng         : 87
Dec 01, 2021 08:53:18.685 [0x7fbe0a7cdb38] INFO - [Transcoder]       DURATION-eng    : 01:50:03.631000000
Dec 01, 2021 08:53:18.685 [0x7fbe097e1b38] INFO - [Transcoder]       NUMBER_OF_FRAMES-eng: 2082
Dec 01, 2021 08:53:18.685 [0x7fbe092afb38] INFO - [Transcoder]       NUMBER_OF_BYTES-eng: 72596
Dec 01, 2021 08:53:18.685 [0x7fbe0aa67b38] INFO - [Transcoder]       _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
Dec 01, 2021 08:53:18.685 [0x7fbe0a6a1b38] INFO - [Transcoder]       _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-16 23:10:23
Dec 01, 2021 08:53:18.685 [0x7fbe0a801b38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.686 [0x7fbe0a74eb38] INFO - [Transcoder]     Stream #0:11, 0, 1/1000: Subtitle: subrip
Dec 01, 2021 08:53:18.686 [0x7fbe0a7cdb38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.686 [0x7fbe097e1b38] INFO - [Transcoder]       title           : English-SDH-SRT
Dec 01, 2021 08:53:18.686 [0x7fbe092afb38] INFO - [Transcoder]       BPS-eng         : 93
Dec 01, 2021 08:53:18.686 [0x7fbe0aa67b38] INFO - [Transcoder]       DURATION-eng    : 01:50:03.631000000
Dec 01, 2021 08:53:18.686 [0x7fbe0a6a1b38] INFO - [Transcoder]       NUMBER_OF_FRAMES-eng: 2177
Dec 01, 2021 08:53:18.686 [0x7fbe0a801b38] INFO - [Transcoder]       NUMBER_OF_BYTES-eng: 77261
Dec 01, 2021 08:53:18.686 [0x7fbe0a74eb38] INFO - [Transcoder]       _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
Dec 01, 2021 08:53:18.686 [0x7fbe0a7cdb38] INFO - [Transcoder]       _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-16 23:10:23
Dec 01, 2021 08:53:18.686 [0x7fbe097e1b38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.686 [0x7fbe092afb38] INFO - [Transcoder]     Stream #0:12(eng), 0, 1/1000: Subtitle: hdmv_pgs_subtitle
Dec 01, 2021 08:53:18.686 [0x7fbe0aa67b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.686 [0x7fbe0a6a1b38] INFO - [Transcoder]       encoding_type   : 0
Dec 01, 2021 08:53:18.686 [0x7fbe0a801b38] INFO - [Transcoder]       compression_algo: 0
Dec 01, 2021 08:53:18.686 [0x7fbe0a74eb38] INFO - [Transcoder]       title           : English-PGS
Dec 01, 2021 08:53:18.686 [0x7fbe0a7cdb38] INFO - [Transcoder]       BPS-eng         : 65928
Dec 01, 2021 08:53:18.686 [0x7fbe097e1b38] INFO - [Transcoder]       DURATION-eng    : 01:50:03.638000000
Dec 01, 2021 08:53:18.686 [0x7fbe092afb38] INFO - [Transcoder]       NUMBER_OF_FRAMES-eng: 4368
Dec 01, 2021 08:53:18.686 [0x7fbe0aa67b38] INFO - [Transcoder]       NUMBER_OF_BYTES-eng: 54420692
Dec 01, 2021 08:53:18.686 [0x7fbe0a6a1b38] INFO - [Transcoder]       _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
Dec 01, 2021 08:53:18.687 [0x7fbe0a801b38] INFO - [Transcoder]       _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-16 23:10:23
Dec 01, 2021 08:53:18.687 [0x7fbe0a74eb38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.687 [0x7fbe0a7cdb38] INFO - [Transcoder]     Stream #0:13(spa), 0, 1/1000: Subtitle: hdmv_pgs_subtitle
Dec 01, 2021 08:53:18.687 [0x7fbe097e1b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.687 [0x7fbe092afb38] INFO - [Transcoder]       encoding_type   : 0
Dec 01, 2021 08:53:18.687 [0x7fbe0aa67b38] INFO - [Transcoder]       compression_algo: 0
Dec 01, 2021 08:53:18.687 [0x7fbe0a6a1b38] INFO - [Transcoder]       title           : Spanish-PGS
Dec 01, 2021 08:53:18.687 [0x7fbe0a801b38] INFO - [Transcoder]       BPS-eng         : 55203
Dec 01, 2021 08:53:18.687 [0x7fbe0a74eb38] INFO - [Transcoder]       DURATION-eng    : 01:50:09.687000000
Dec 01, 2021 08:53:18.687 [0x7fbe0a7cdb38] INFO - [Transcoder]       NUMBER_OF_FRAMES-eng: 4390
Dec 01, 2021 08:53:18.687 [0x7fbe097e1b38] INFO - [Transcoder]       NUMBER_OF_BYTES-eng: 45610044
Dec 01, 2021 08:53:18.687 [0x7fbe092afb38] INFO - [Transcoder]       _STATISTICS_WRITING_APP-eng: mkvmerge v29.0.0 ('Like It Or Not') 64-bit
Dec 01, 2021 08:53:18.687 [0x7fbe0aa67b38] INFO - [Transcoder]       _STATISTICS_WRITING_DATE_UTC-eng: 2018-12-16 23:10:23
Dec 01, 2021 08:53:18.687 [0x7fbe0a6a1b38] INFO - [Transcoder]       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Dec 01, 2021 08:53:18.687 [0x7fbe0a801b38] INFO - [Transcoder]     Stream #0:14, 1, 1/90000: Video: mjpeg (Baseline), yuvj444p(pc, bt470bg/unknown/unknown), 213x120, 90k tbr, 90k tbn, 90k tbc (attached pic)
Dec 01, 2021 08:53:18.687 [0x7fbe0a74eb38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.687 [0x7fbe0a7cdb38] INFO - [Transcoder]       filename        : small_cover_land.jpg
Dec 01, 2021 08:53:18.687 [0x7fbe097e1b38] INFO - [Transcoder]       mimetype        : image/jpeg
Dec 01, 2021 08:53:18.688 [0x7fbe092afb38] INFO - [Transcoder]     Stream #0:15, 1, 1/90000: Video: mjpeg (Baseline), yuvj444p(pc, bt470bg/unknown/unknown), 600x882, 90k tbr, 90k tbn, 90k tbc (attached pic)
Dec 01, 2021 08:53:18.688 [0x7fbe0aa67b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.688 [0x7fbe0a6a1b38] INFO - [Transcoder]       filename        : cover.jpg
Dec 01, 2021 08:53:18.688 [0x7fbe0a801b38] INFO - [Transcoder]       mimetype        : image/jpeg
Dec 01, 2021 08:53:18.688 [0x7fbe0a74eb38] INFO - [Transcoder]     Stream #0:16, 1, 1/90000: Video: mjpeg (Baseline), yuvj444p(pc, bt470bg/unknown/unknown), 1067x600, 90k tbr, 90k tbn, 90k tbc (attached pic)
Dec 01, 2021 08:53:18.688 [0x7fbe0a7cdb38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.688 [0x7fbe097e1b38] INFO - [Transcoder]       filename        : cover_land.jpg
Dec 01, 2021 08:53:18.688 [0x7fbe092afb38] INFO - [Transcoder]       mimetype        : image/jpeg
Dec 01, 2021 08:53:18.688 [0x7fbe0aa67b38] INFO - [Transcoder]     Stream #0:17, 1, 1/90000: Video: mjpeg (Baseline), yuvj444p(pc, bt470bg/unknown/unknown), 120x176, 90k tbr, 90k tbn, 90k tbc (attached pic)
Dec 01, 2021 08:53:18.688 [0x7fbe0a6a1b38] INFO - [Transcoder]     Metadata:
Dec 01, 2021 08:53:18.688 [0x7fbe0a801b38] INFO - [Transcoder]       filename        : small_cover.jpg
Dec 01, 2021 08:53:18.688 [0x7fbe0a74eb38] INFO - [Transcoder]       mimetype        : image/jpeg
Dec 01, 2021 08:53:18.688 [0x7fbe0a6a1b38] DEBUG - [Transcoder] [Parsed_scale_0 @ 0x7fce2a45a280] w:1920 h:1080 flags:'bilinear' interl:0

The just-released PMS beta does fix the VC-1 problems. VC-1 is working again as it should.

17

Transcoder drops to software transcoding even with subtitles set to none.
plexlogs.tar.gz (140.9 KB)
And here’s the logs for just that issue. I removed the old stuff.

18

Just to clarify - did you mean that if PGS stream is present even disabled on playback device that would force software transcoding ?

19

And some more info - tested 4K SDR content - hw transcoding works with SRT or PGS subtitled enabled.
4K HDR content drops to software transcoding with subtitles disabled.

20

Disabling HDR tone mapping under transcoder options allows hw transcoding to work.
A side question which is probably a feature request - when selecting custom resolution/quality it would be nice to have the option for 2160p resolution and also option to select hevc output stream for hardware that supports it. ?