Problems with Plex on FireTV 4K Max

Plex Players
1

Server Version#: Synology 1.43.3.10896
Player Version#: Fire TV 4K Max 2026.15.0 ((971050368)

I have been having a problem with Plex NOT auto playing the next episode in a TV Series, playback simply stops and I have to manually select the next episode.

Also, sometimes during playback the playback will simply stop and I get a spinning arrow for no apparent reason. This can last for several minutes and it feels like the server is transcoding, but when I check the file is Direct Playing.

As far as I am aware, there are no issues with my server/s and all my files Direct Play.

The file format is either H.264 (AVC)/AAC/MP4 or H.265(HEVC)/AAC/MP4.

When playback stops, my workaround is to quit back to the episode listing and select the episode I was watching and reselect it for playback, it will usually play to the end that way after a few (10) seconds of spinning arrow.

Any ideas or suggestions on how to fix these issues are welcome.

2

Same issue. Since the recent update, it no longer plays the next episode. I got it to work a couple of times by marking all episodes as watched, then marking them all as unwatched. But event that no longer seems to be working.

3

@FredCred

Thanks for the idea.

I had not considered that before and I am currently using the watched status to keep track of where I am in the series, but once I have watched the entire series or at least a whole season, I will try toggling the watched status to see if it makes any difference for me or not.

Cheers.