Hi,
I have problems with 1080 or HD video playback (about couple days) using plexmediaserver_0.9.15.6.1714-7be11e1
Pretty sure there is a bug somewhere with this new release. How can I fix it ?
Please see the help topic: Reporting issues with Plex Media Server
We need more information. What operating system are you running for you server, what is your client, what type of files are you playing, logs while attempting playback.
Hi, operating system is IOS (IMAC) , files as usial (avi, mkd ) When I try to watch some movie on my TV it occurs an ERROR: “An error occurred while attempting to play this video. Please try restarting both Plex Media Server and this App.”
But I restarted it hundred times and still the same, I am so disappointed.
What can I do?
@Marsiete1 said:
Hi, operating system is IOS (IMAC) , files as usial (avi, mkd ) When I try to watch some movie on my TV it occurs an ERROR: “An error occurred while attempting to play this video. Please try restarting both Plex Media Server and this App.”
But I restarted it hundred times and still the same, I am so disappointed.
What can I do?
give us the logs to identify the issue
As said by @starbetrayer and requested in my previous post. We need the logs from when the error occurs to help troubleshoot. Please read the support article I linked to in my previous post.