PS4 application problem

Hi all,

 

Since last week I have a big problem with the PS4 application.

 

The first time I launch the application (after installation) all is right, I can select the user, put my PIN code and watch all my favorite movies.

But, the second time (and also the following times) I launch the application I have the first PLEX screen displayed ( with the version in the bottom right) and then a black screen. The only action I can make is to push the circle button of my pad to see a wonderful "loading" pop-up.

 

The only fix I found is to remove the PS4 application and to install it again to be able to watch my movies.

 

This issue comes with the last update..... :(

 

Is there any fix to this bug?

 

Best regards,

 

Greg

Moved to PlayStation forum for better visibility.

This is happening to me as well. Where is the testing on this release? I know that it is preview. But come on, to not be able to load. Between this and the background image blurring decision, one is beginning to wonder what Plex is thinking or doing.

Please reload the application. I think we've worked around the blank screen issue.

hi can anyone help me if open plex on my ps4 it does not want to open. it says sorry, there is a problem connecting. please try again later but never works. i have to delete it and redownload on ps4 then i get a new pin code then only will it work so every time i switch off my ps4 i have to deal with this