QNAP - Can't Launch Setup, Not Authorized

here we go:

  1. Stop PMS

  2. SSH into the QNAP

  3. cd /share/*/.qpkg/Ple*/Li*/Ple*

  4. rm Preferences.xml

  5. Start PMS

  6. Stay in the shell

  7. In separate browser tab, Claim | Plex

    (This claim token is only valid for 5 minutes so do not waste time but do be correct in what you do)

  8. It will present you with a claim token COPY it to your browser

  9. Back in the SSH,

curl -X POST 'http://127.0.0.1:32400/myplex/claim?token=PASTE_TOKEN_HERE'

  1. It will look like

curl -X POST 'http://127.0.0.1:32400/myplex/claim?token=claim-xxxxxxx'

  1. Hit enter

  2. Wait for the reply (15-20 seconds depending on NAS and internet)

(PMS and Plex.tv are negotiating new credentials during this time)

  1. When successful, it will print a whole bunch of “Feature Flags”

  2. The NAS is now claimed to your accounut.

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