Qnap faq.....read me first!

General Discussions Tips, Tricks & How-Tos
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Q30: How to reset ownership and reclaim your Plex server on QNAP

  1. Create a shared folder, named “PlexData” (exact capitalization)

  2. Restart Plex

  3. Let it run for 30 seconds then stop it

  4. Install the QNAP “Text Editor” app from App Center if not already installed

  5. Using FileStation, Open PlexData → Plex Media Server (click into it)

  6. Right-click Preferences.xml → Open in Text Editor

  7. Carefully remove the PreferenceName="Value" pairs for

  • PlexOnlineUsername
  • PlexOnlineToken
  • PlexOnlineMail
  • PlexOnlineHome (This might not exist . OK if it doesn’t)

  1. SAVE the file

  2. Start Plex

  3. Open http://ip.addr.of.QNAP:32400/web from your computer

  4. The server will now be in the state for you to CLAIM it again.

Please reach out if you have any difficulties.

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