QNAP TS-453A refuses to connect to PMS

Plex Media Server
1

Server Version#: 1.25.7
Player Version#: Chrome browser
QNAP QTS Version#: 5.0.0.1932

Installed PMS on my TS-453A - started the server from PLEX in the AppCenter and click Open and get:

2022-03-02_21-38-58
2022-03-02_21-38-58824Ă—531 14.3 KB

So I found a similar issue in here from others and saw how @dane22 advised to remove ./Library/Plex Media Server/plexmediaserver.pid then start the server again. However, under Library I only have an empty tmp folder… I guess a lot has changed since 2016 :slight_smile:
So then I ran:
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/plex.sh start
And got this:
Starting Plex Media Server...
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/plex.sh: line 208: ./Plex Media Server: No such file or directory

Any advise as to what to do is highly appreciated

Thanks

2

Hej med dig :wink:

Instead of opening from AppCenter, it’s req. during initial setup to use a browser, and browse towards http instead of https

Also, if using SSH, try /etc/init.d/plex.sh restart

3

Wow, fast answer - thanks :ok_hand:

I also tried http but that gave the same result…

And finally SSH gave again:

/etc/init.d/plex.sh restart
Plex Media Server hasn't been enabled or started...
Starting Plex Media Server...
/etc/init.d/plex.sh: line 208: ./Plex Media Server: No such file or directory

God aften du :slight_smile:

4

I suggest you reinstall on top of the old one, and then report back

5

sigh… sorry to say, that didn’t help either. Same result. I even dl’ed the qpkg again to have a fresh file. Earlier I tried the latest version available from the AppCenter (v. 1.23.x) and had the same outcome

6

I am ready to the next move @dane22 …

7

In an ssh console, please type:

getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path

Then show me the output

8

And the answer is:
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer

9

Symbolic links were removed and PMS reinstalled - all good now!
Thanks a lot :pray: