Random buffering on files that shouldnt

Hey folks,

So, started having issues with buffering on files that shouldnt, everything is run on a gigabit wired connection, server is a 1st gen i7 with 12gb ram, ive checked task manager at the time of the drops and no cpu/mem spikes or resource hogging.

Ive taken a look in the logs but not finding what I think is the issue, hence me reaching out.

Logs have been uploaded, thank you for any help in advance.

Plex Media Server Logs_2020-02-13_09-34-27.zip (5.1 MB)
Server Version#:4.21.4
Player Version#: LG TV App (dont have the ver number, sorry)

As far as I can see, the TV is located on the WAN (i.e. the internet), so the default bitrate limitation of 2 mbps for ‘remote’ playback is applied.

Feb 12, 2020 21:42:15.894 [20140] DEBUG - MDE: Selected protocol http; container: mkv
Feb 12, 2020 21:42:15.895 [20140] DEBUG - MDE: analyzing media item 163
Feb 12, 2020 21:42:15.895 [20140] DEBUG - MDE: E4 - Four Movements: Direct Play is disabled
Feb 12, 2020 21:42:15.895 [20140] DEBUG - MDE: E4 - Four Movements: no direct play video profile exists for http/mkv/h264
Feb 12, 2020 21:42:15.895 [20140] DEBUG - MDE: E4 - Four Movements: no direct play video profile exists for http/mkv/h264/ac3
Feb 12, 2020 21:42:15.895 [20140] DEBUG - Four Movements - video.bitrate limitation applies: 2704 > 2000
Feb 12, 2020 21:42:15.895 [20140] DEBUG - Four Movements - video.bitrate limitation applies: 2704 > 2000

Verify that you don’t have set a bitrate limit under
Settings - Server - Remote

Check the default bitrate setting for ‘Internet/Remote’ playbacks in the preferences of the LG app as well and possibly raise it.

thats really weird, i have set the limit to stop remote users knackering my upload, but I have specified within the setting s on the TV that is uses the local ip and port of the server.

If the TV is not located in the local LAN, the local IP of your server won’t be accessible.

It should be…

However, I do have my network as the following:

Router … Switch … then TV

The IP of your LG doesn’t match the (public) IP address, nor the private IP address range of your server. So I’m pretty certain they are in different networks.

Scratch that, that was a shared user of yours.
What I said above is still valid for your shared users.

Let me find a playback from your own account.

Thanks man, appreciate it !

May I see the contents of the Plex XML info of such an affected video?

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