I use Tautulli monitoring. For the past 4-5 weeks across 2-3 different server versions I’ve tried, Tautulli will randomly email me and state remote access is down. When this starts, it seem to ‘bounce’ notices several times in a row for a few hours ‘up’ ‘down’ ‘up’ ‘down’. Sometimes, not always, i…

Plex Media Server Beta Release 1.13.8.5388 addresses one of the timing issues that may affect Remote Access which appears to have come in with 1.13.3. There is still the original potential timing issue that may arise when refreshing Reachability See Release Notice Plex Media Server Fix for duplic…

I have the same issue. My server is on Ubuntu 16.04 LTS and is behind a Ubiquiti UniFi Security Gateway. Here are my log files. Plex Media Server Logs_2018-07-16_22-05-34.zip (955.9 KB)

@sa2000 - Debug enabled logs attached Sorry they don’t have a clean start point once I enabled debug, but, the tautulli log DownUp text file should make it reasonably easy to tell what points to look inside the plex logs I think I had more notifications by time I woke up this morning and through o…

@sa2000 - just reporting in - since uploading the debug logs yesterday, I’ve had no issues with reported remote access, nor actually experienced any issue. (I did the day before during the up/down) As stated, it’s seemingly random.

[image] JamminR: just reporting in - since uploading the debug logs yesterday, I’ve had no issues with reported remote access, nor actually experienced any issue. (I did the day before during the up/down) As stated, it’s seemingly random. I have been looking at the logs. I am not really happ…

I’m also seeing this. Would having my logs help as well? Is there a way for me to submit those privately?

I would like to see covering period from when remote access is available to it being unavailable.

[image] tubaguy50035: I’m also seeing this. The problem happened before the period covered by the log you provided Also I am not happy with the reachability checks being requested every minute by Tautulli. I do not believe our pubsub servers were sized to allow for every server to do a remot…

Random loss of remote - hundreds of pubsub async errors

Plex Media Server

SunnyDays July 19, 2018, 8:20am 12

I also am having this exact issue at this very moment… PMS remote server disconnecting then reconnecting over and over… it is happening constantly. I have added a comment to a more recent thread here -

Topic		Replies	Views
Plex Constantly Loses Remote Access Plex Media Server server-windows	454	39468	June 26, 2021
Remote Access continually disconnects Remote Access server-windows	57	2561	November 19, 2020
Remote Access connects for about 15 seconds then disconnects Remote Access plex-web	431	20689	May 15, 2025
Remote access failure Remote Access server-windows , android-mobile-legacy	77	5800	June 25, 2020
Cant connect to Plex outside local network Remote Access server-windows	143	3291	September 18, 2023

Random loss of remote - hundreds of pubsub async errors

Related topics