I use Tautulli monitoring. For the past 4-5 weeks across 2-3 different server versions I’ve tried, Tautulli will randomly email me and state remote access is down. When this starts, it seem to ‘bounce’ notices several times in a row for a few hours ‘up’ ‘down’ ‘up’ ‘down’. Sometimes, not always, i…

Plex Media Server Beta Release 1.13.8.5388 addresses one of the timing issues that may affect Remote Access which appears to have come in with 1.13.3. There is still the original potential timing issue that may arise when refreshing Reachability See Release Notice Plex Media Server Fix for duplic…

I also am having this exact issue at this very moment… PMS remote server disconnecting then reconnecting over and over… it is happening constantly. I have added a comment to a more recent thread here - [image] Plex Constantly Loses Remote Access Desktops & Laptops After th…

I’m also seeing this. Would having my logs help as well? Is there a way for me to submit those privately?

I would like to see covering period from when remote access is available to it being unavailable.

[image] tubaguy50035: I’m also seeing this. The problem happened before the period covered by the log you provided Also I am not happy with the reachability checks being requested every minute by Tautulli. I do not believe our pubsub servers were sized to allow for every server to do a remot…

Though Tautulli could be over doing it on pubsub end, what would prevent me from actually being able to access my server at least 20% of the times Tautulli reports it is down? I’ve had 18 notifications today. During the last, i opened plex android and it made me do a reconnect to my server. Twice, t…

[image] tubaguy50035: Sent the log just older than this one. Verified that I see connectivity=“1” and then it goes to 0 in that same log file. Thanks for the log I can see that Plex Media Server set the port to 0 which may have led to the issue. I do not know why that arose - i have referred…

[image] JamminR: just reporting in - since uploading the debug logs yesterday, I’ve had no issues with reported remote access, nor actually experienced any issue. (I did the day before during the up/down) As stated, it’s seem As mentioned in my PM I need to establish if the repeated connecti…

@sa2000 - Is there another way to monitor my remote access consistently without me actually having to attempt connection? If not, there lies a problem. During the time most of the remote connectivity goes down, I’m at work or asleep. (starts 3-6am, ends 2-4pm, EST, as mentioned in PM) When at wor…

Random loss of remote - hundreds of pubsub async errors

Plex Media Server

tubaguy50035 July 19, 2018, 6:54pm 17

Sent the log just older than this one. Verified that I see connectivity=“1” and then it goes to 0 in that same log file.

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Random loss of remote - hundreds of pubsub async errors

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