Why can't development answer my question

… and am I being directed to a forum where nobody knows a thing about my question.
Last week, i was freeloading, as some of you would call it, with the free(hint) version of Plexserver that I had running on that server for 4 years, without any problem on any devices except the IOS (other story about abuse the FREE SOFTWARE).
So, I got actually paid my PLEXPASS and as happy as I was I wanted to be engulfed with the extra options, so I stroke down on my sofa and turned my tv on…
The day before I had been watching a show and now I wanted to see how it goes on, when I noticed that all my options I have had there were gone and nowhere to be found, literally, it only said SEARCH…
Weird, the day before it worked, never turned off, works all the time, no problems, you know, lets support these guys, paypal away and no more video to watch…

On my pc, laptop, smartphone, Ipad, hell, almost on my microwave I can watch content from my server, except my Raspberry Pi with rasplex.

Now I hear you think, well, that’s the problem with that Pi, no no!!! I have two rooms, tv’s installed and bothe RPi’s did not work anymore.
Checked network, and everything I could think of, even did one a hard reset and the other a soft reset, I even switched the firewall on my server to OFF, just to see if it would work, well, NO.
Even the time starts at 01:00 hour, everytime I try. All settings are in order, network, dhcp, dns, domain, gateway, timeservers, location everything…

Still no connection. Loging in with name and password, waits until the grass grows, Pin code?? Nope, running circle, that works, all the time…

Is there not anyone from staff, that can help? Was paying my punishment? If we say one wrong word, the whole community lights up like a damn christmastree, but the problem does not go away.

Hope you hear and willing to answer me, thanks…

We don’t make Rasplex. It is made by a user. Suggest asking in third party apps and tools if you have not yet .

( i moved topic there)

So, to summarize it:

Rasplex has internet connection but cant see the server or cant connect to plex.tv for the login

are the Rpi showing the correct date?
what version of rasplex are you using?
have you taken them from the authorized devices list to force the login?

It can see the server, it has internet connection but can’t login, the turning circle does not end spinning. Furthermore, Did you notice I said that it worked before I had plexpass, and after I bought it, it stopped working?
Ofcourse is the RPi not showing the right time and/or date, that is what a reset causes. Manual ntp server added, no problem there…
What I find strange is that the right time is not found, but this is because of the soft reset i did on the first, and hard reset on the second.
I am up to date, no problem for the Pi to ask that on the internet… and I have taken them from authorized list yes. But I have two Pi’s, both stopped working at the same time, one is running for three years without a fault, and the other one because a later model runs for a few months now…

Version I have on this oldest one is 1.8.0.148-573b6d73
I can loginto Rasplex with SSH, so that works also…

are other devices/clients succesfully able to connect with your Plex Server?

Absolutely, I can access it with my smartphone, Ipad, at my friends house on computer, all other devices except the two raspberry’s
I don’t understand why it suddenly stopped working after I registered as PLEX PASS…

This has been so tiresome that I decided to take matters in my own hand.
Years this thing had worked on dhcp, and now I started to do it manually, using my ISP’s DNS and NTP settings, that gave me directly the right time. Then i went to login and instantly the PIN, I was so desperately waiting for that and then instantly it was there…
Took me three days… Very strange indeed.
Now I shall look into the dhcp I have running and test if it makes a difference…
Thanks to all who participated, but it is solved (work around)

Well yeah, if your RPI isn’t showing the right time it will show a certificate error in the logs, but the manual ntp server should fix something like that

and if you were having a connection problem you wont be able to connect to an external ntp server or ping any external webpage for that matter

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