Hi everyone
Apologies for 2nd post begging for help. Have a friend running plex that just started using PI's. For some rason rasplex does not remember his logon, country, or time zone (at least).
He is running rasplex 0.6.0 on Pi 2B+ against pms 2.4.9 on Win 8.1 all wired.
I am running similar setup (exact same pi and version of rasplex, except Linux version of pms) and don't have the same issue.
He is having a hanging issue so thought it may be related to not having shut down cleanly so we did a login through the UI then did a clean shutdown and it still came up forgetting his logon. We tried using both the PIN and manual username/password method of logging into his local plex server.
Point me in the right direction?
Thanks!
What Ned said about the possibility of a corrupt SD card is definitely something to check for.
It is the guilty suspect in many cases of 'weird' RasPlex behavior.
(It's only competitor as 'worst RasPlex problem causer' is insufficient PSU.)
Another thing to check, or re-check rather, is the PMS version, since 2.4.9 doesn't exist.
The latest public version is 0.9.12.3, and the latest PlexPass version is 0.9.12.4.
I don't think it has any bearing on the current problem, but it's always important to have correct version info.
I think that one possible reason for the problem of your friend could be a fairly new 'Preference' setting intended for use only with 'Plex Home' setups with multiple user IDs.
I believe that setting will make PHT/RasPlex demand new user login at every launch.
It still 'remembers' the server ID and password internally, but requires a user login anyway, to separate different 'Plex Home' users.
That setting is somewhat misnamed, as its menu entry mentions "Automatic sign in", easily misunderstood out of 'Plex Home' context.
What they mean is that the program automatically demands that a user must sign in at program launch.
But a non-user of 'Plex Home' features might believe that the setting is needed for automatic sign in with myPlex, which is not the case.
To get fully automatic myPlex sign in at each launch, without user interaction, that option must NOT be set.
The submenu entry to check and make sure it's unset is:
Preferences > System > Plex > "Automatic sign in"
Best regards: dlanor
