Re-optmizing videos after the original was replaced with a better quality

Plex Media Server Metadata & Adding Files
21

Okay so I ran the tests on a Windows PMS and here is what happened

  • have a movie
  • optimize the movie
  • delete movie from file explorer
  • add replacement movie file with file explorer
  • PMS automatically scans this replacement
  • 2 counter over movie is gone
  • optimized version is gone
  • PMS starts the optimize process on the replacement file
  • 2 counter is back over the movie when the optimization is complete

This is exactly what I expect to happen yet it doesn’t on my docker server!
I did run the same test scenario on my Docker server and the re-optimization does not happen. It gets stuck at deleted.

@anon18523487 Thoughts?

22

Can you provide me your full PMS zip of the logs from the Docker setup? What movie did you use in your test and around what time so I can find it quicker? I don’t know if the docker is doing something different but I can look.

23

I’m using Ubuntu and it doesn’t work for me. (no docker)

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@anon18523487 Here are some logs. Frozen II was added as a replacement around 1255 and now shows as deleted in the optimizer queue.

Plex Media Server Logs_2020-02-16_15-17-00.zip (6.4 MB)

Edit: I just looked and the whole of S01 of Locke and Key shows as deleted. It would have been around 0745 yeasterday.

25

Is there a command to manually retry all deleted ones that I could just add to cron?

26

I’m running on Windows. I can’t see anything wrong on your latest log. PMS has identified the change in the original. I don’t know why it doesn’t re-optimize.

@rafisher79 What OS are you using?

27

Well that’s great… /s

Any ideas on a workaround? I like @rafisher79 idea. If it could be done via webhook I could work with that. Ideally force retry deleted items could be automated within PMS itself.

28

Using Ubuntu. Here’s something interesting:

I spun up my windows install, and ran the optimize on the same library, however, when the file was replaced by Sonarr, it did not do what it did when I used explorer. Perhaps its something in the way Sonarr removes the file and replaces it that is causing the issue.

29

That I don’t know, but anything possible.

30

My system is connected with sonarr and you didn’t see anything odd. I’ll play with the settings and see what happens

31

I didn’t see anything as in I didn’t see PMS failing to do anything it was told to. If Sonarr tells PMS something different or bypasses PMS’s normal routine, I can’t see that.

I don’t use Sonarr so I don’t know if this might cause some sort of conflict.

32

Fair enough

33

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