Re-ripped album will not display in Plex library

Server Version#: 1.26.2.5797-7000
Player Version#:

I am relatively new to Plex, as I just got my Synology 920+ a few months ago and have been building out my libraries (movies, music, phots, etc.). Things have been going great until I recently ran into issues with one of my CD rips.

The soundtrack for the movie Gladiator. has long been my wife’s favorite CD and she has played it A LOT over the years. Consequently, I wasn’t too surprised when she told me that her favorite track on the copy I had ripped and uploaded to my Plex library would stop half-way through and then skip to the next track. I pulled out the CD to examine it and sure enough, it’s pretty beat up.

My solution was to buy an entirely new copy of the CD on Amazon ($13) and replace the existing copy of the album in my library. This is where things went off the rails.

Here’s my process:

  1. I deleted the entire existing Gladiator album from my Plex Music library.
  2. I emptied the trash and scanned the Music library files to confirm the album was gone.
  3. I ripped the new CD and upload it to my Plex Music library.
  4. I scanned the Music library files and…nothing. The album did not appear.

Here are the steps I have taken to try and troubleshoot this:

  1. I have emptied the trash and scanned the Music library files many, many times. Nada.
  2. I have done the Plex Dance. Nada.
  3. I have ripped the new CD a second time and repeated the process from the start (beginning with no Gladiator album files anywhere on my Plex server). Nada.
  4. I have tried ripping my ORIGINAL Gladiator CD (the one that did work, but with a bad track) and adding that to my Plex library. Nada.
  5. I rebooted my Synology and restarted my Plex server. Nada.

While going through this frustration I did try adding a different album to my Music library and that worked just fine.

What’s left for me to try?

Please show the folder structure within which you placed that album.
Please do also show the album’s embedded metadata.
Please do also tell whether “prefer embedded metatags” is enabled or not in the properties of your music library.

It should be working like this:
Album artist is “Hans Zimmer”

The folder structure and metadata are displayed below. I have tried with “prefer local metadata” both enabled and disabled but neither have resolved it. It is currently enabled.

Plex cannot read meta tags from WAV files. Please convert to flac.

That did it. I can’t thank you enough.

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