Receive "Playback failed" pop-up when trying to playback any video with Rasplex

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1

Hello, 

 

I just set up Plex Media Server (CentOS 6.x) + Rasplex (Pi) for the first time this weekend to replace my current setup of samba + NFS + raspmbc (on the Pi).  So far, I am impressed and I see lots of benefits (mostly interface and metadata) over my previous setup.

 

Here's a high-level hardware/setup:

 

* Plex Media Server

 - Intel iCore Duo 2.5Ghz

 - 4GB RAM

 - RAID-5 4+1 for media storage

 - Gigabit ethernet (wired)

 

* Rasplex

 - Raspberry Pi Model B v1

 - 256MB RAM

 - 8GB SDHC

 - 10/100 ethernet (wired in, not using USB wifi)

 - Doing direct play --- no monkeying with transcoding or quality settings

 - Pre-cache warm-up is complete with cache space set at 15%

 

Both devices are on the same subnetted address space (on a /26 private class C)

 

I can direct play video through the Plex web interface without a problem --- works great.  I have yet to try the iOS Plex client app, yet, for my iPhone + iPad mini.

 

What I cannot do is play any video what-so-ever from Rasplex.  Any video I select to play I get, "Playback failed.  One or more items failed to play.  Check the log for more details." pop-up on the GUI client.  Below are the log file outputs from PMS and Rasplex.

 

------------------------------------------------------------------------

 Rasplex - /storage/.plexht/temp/plexhometheater.log

-------------------------------------------------------------------------

22:01:51 T:3045707776  NOTICE: Previous line repeats 6 times.
22:01:51 T:3045707776   ERROR: Keymapping error: no such action '-' defined
22:01:53 T:3045707776   ERROR: Previous line repeats 1 times.
22:01:53 T:3045707776  NOTICE: COMXPlayer: Opening: http://192.168.0.2:32400/library/parts/154/file.avi
22:01:53 T:2878874720  NOTICE: Thread COMXPlayer start, auto delete: false
22:01:53 T:2853708896  NOTICE: PlexDirectory::GetDirectory(http://192.168.0.2:32400/library/metadata/150?checkFiles=1)
22:01:53 T:2878874720  NOTICE: Creating InputStream
22:01:53 T:2878874720   ERROR: Open - Unhandled exception
22:01:53 T:2878874720   ERROR: Open - Error opening http://192.168.0.2:32400/library/parts/154/file.avi
22:01:53 T:2878874720   ERROR: COMXPlayer::OpenInputStream - error opening [192.168.0.2:32400/library/parts/154/file.avi]
22:01:53 T:2878874720  NOTICE: COMXPlayer::OnExit()
22:01:53 T:2878874720  NOTICE: COMXPlayer::OnExit() deleting input stream
22:01:53 T:3045707776   ERROR: Playlist Player: skipping unplayable item: 0, path [192.168.0.2:32400/library/parts/154/file.avi]
22:01:53 T:3045707776 WARNING: CreateFile, successfuly opened  instead of 
22:01:53 T:3045704800  NOTICE: Plex Media Server Queue: http://192.168.0.2:32400/:/progress?key=150&identifier=com.plexapp.plugins.library&time=0&state=stopped
22:01:53 T:3045707776  NOTICE: OMXClock using video as reference
22:01:57 T:3008361568  NOTICE: Previous line repeats 1 times.
22:01:57 T:3008361568  NOTICE: PlexDirectory::GetDirectory(http://192.168.0.2:32400)
 

---------------------------------------

 Plex Media Server

---------------------------------------

Nov 10, 2013 16:20:50 [0x7f3692c77700] DEBUG - It took 0.000000 sec to serialize a list with 11 elements.
Nov 10, 2013 16:20:50 [0x7f3692c77700] VERBOSE - Completed request: HEAD /: 200
Nov 10, 2013 16:20:50 [0x7f36ced69700] VERBOSE - Finished writing response for HEAD /, 0 bytes in 10112ms
Nov 10, 2013 16:20:50 [0x7f36922b3700] DEBUG - Request: GET / [192.168.0.27:58051] (3 live)
Nov 10, 2013 16:20:50 [0x7f36922b3700] DEBUG - It took 0.000000 sec to serialize a list with 11 elements.
Nov 10, 2013 16:20:50 [0x7f36922b3700] VERBOSE - Completed request: GET /: 206
Nov 10, 2013 16:20:50 [0x7f36ced69700] VERBOSE - Finished writing response for GET /, 0 bytes in 21ms
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG - Request: GET /library/metadata/150?checkFiles=1 [192.168.0.27:58052] (3 live)
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG -  * checkFiles => 1
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG - Request range: 0 to 0
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG - It took 0.000000 sec to serialize a list with 1 elements.
Nov 10, 2013 16:20:56 [0x7f3692c77700] VERBOSE - Completed request: GET /library/metadata/150?checkFiles=1: 206
Nov 10, 2013 16:20:56 [0x7f36ced69700] VERBOSE - Finished writing response for GET /library/metadata/150?checkFiles=1, 0 bytes in 5754ms
Nov 10, 2013 16:20:56 [0x7f36922b3700] DEBUG - Request: HEAD /library/parts/154/file.avi [192.168.0.27:58053] (3 live)
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - [IDLE] Adding (0->1) work item http_download - /library/parts/154/file.avi
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - [IDLE] Server is now active
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - [IDLE] * http_download - /library/parts/154/file.avi - 1 active item(s)
Nov 10, 2013 16:20:56 [0x7f36922b3700] DEBUG - Content-Length of /data/raid/video/movies/Uncle Buck (1989)/Uncle Buck.avi is 734332928.
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - Completed request: HEAD /library/parts/154/file.avi: 200
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG - Request: GET /:/progress?key=150&identifier=com.plexapp.plugins.library&time=0&state=stopped [192.168.0.27:58054] (3 live)
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG -  * key => 150
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG -  * identifier => com.plexapp.plugins.library
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG -  * time => 0
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG -  * state => stopped
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - [IDLE] Removing (1->0) work item http_download - /library/parts/154/file.avi
Nov 10, 2013 16:20:56 [0x7f36922b3700] VERBOSE - [IDLE] Server is now idle
Nov 10, 2013 16:20:56 [0x7f3692c77700] DEBUG - Request range: 0 to 0
Nov 10, 2013 16:20:56 [0x7f3692c77700] WARN - Couldn't set play progress on item 150
Nov 10, 2013 16:20:56 [0x7f3692c77700] VERBOSE - Completed request: GET /:/progress?key=150&identifier=com.plexapp.plugins.library&time=0&state=stopped: 206
Nov 10, 2013 16:20:56 [0x7f36ced69700] VERBOSE - Finished writing response for GET /:/progress?key=150&identifier=com.plexapp.plugins.library&time=0&state=stopped, 0 bytes in 137ms
Nov 10, 2013 16:20:57 [0x7f36922b3700] DEBUG - Request: GET / [192.168.0.27:58055] (3 live)
Nov 10, 2013 16:20:57 [0x7f36922b3700] DEBUG - It took 0.000000 sec to serialize a list with 11 elements.
Nov 10, 2013 16:20:57 [0x7f36922b3700] VERBOSE - Completed request: GET /: 206
Nov 10, 2013 16:20:57 [0x7f36ce3a5700] VERBOSE - Finished writing response for GET /, 0 bytes in 1339ms
Nov 10, 2013 16:21:00 [0x7f3692c77700] DEBUG - Request: HEAD / [192.168.0.27:58057] (3 live)
Nov 10, 2013 16:21:00 [0x7f3692c77700] DEBUG - It took 0.000000 sec to serialize a list with 11 elements.
Nov 10, 2013 16:21:00 [0x7f3692c77700] VERBOSE - Completed request: HEAD /: 200
Nov 10, 2013 16:21:00 [0x7f36ce3a5700] VERBOSE - Finished writing response for HEAD /, 0 bytes in 2809ms

Other than the exception I see during the REST call to fetch the video to play, I'm just failing to see what other things I can look at to get this client to do playback --- the logs in debug or verbose really aren't giving me much else to go on --- not able to really see any proper exception dump or way to make this output more debug.  I'm not sure what else I can really trace from a client-side perspective.  

 

Any help or nudge in any positive direction is appreciated.

 

2

I'm having the same issue: PMS is running on an Ubuntu server machine and until recently I have been using XBMC with the pleXBMC addon for playback on my 256MB RPi. It worked more or less properly, but all in all it got the job done. I also am using the Plex client for Windows on my desktop, works flawlessly. However yesterday I installed the rasplex distro on the Pi and I can't get any video to play: once I start it it either hangs on the "please wait" notice or after a while it gives me the message that an error occurred when attempting to play the video.

I haven't gone through the logs but if needed I will. Any help is appreciated.

Thank you.

3

Ive come across the same problem, I pick any video, it says "working..." and doesnt do anything until I go back then it says the playback failed message, ive tried the "force transcoding on local network" option but it still doesnt do anything.

4

and another thing, i try to play audio, and that works but the screen just turns black and doesnt come back until that audio finishes