Recording failed with 0 (Success)

General Discussions Plex Features
1

Hi,

Had a program scheduled to record less than an hour ago, and when I took a peek I saw that there was a problem with the recording. It chose the HD Homerun CONNECT to do the recording, and I’ve been able to schedule recordings before with it. Sadly, there isn’t much to go on in the logs. I’m a bit surprised that the log stated there was an error with an error code of 0 (Success). I do have two tuners associated to the Plex server (the CONNECT and DUAL), if that makes any difference. I also checked the tuner with the HD Homerun app and it’s working fine.

Any help is appreciated.

Plex Version 1.9.1.4272 (I have a PlexPass)
Linux Ubuntu 16.04.1 LTS

Oct 01, 2017 19:00:00.173 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Starting operation for 'Heartland - E2 - Highs and Lows'.
Oct 01, 2017 19:00:00.192 [0x7f9bb9ffc700] DEBUG - Activity: registered new activity abf7e3ef-1aec-46b9-b500-ca4d5aef1024 - Recording
Oct 01, 2017 19:00:00.199 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: HDHomerun starting a media grab on device device://tv.plex.grabbers.hdhomerun/104629D1 (Silicondust HDHomeRun CONNECT, supported) tuner 0.
Oct 01, 2017 19:00:00.249 [0x7f9bb9ffc700] DEBUG - DVR:Subscription: Failed to resolve subscription for 'guid: com.gracenote.onconnect://show/185880 thumb: http://tmsimg.plex.tv/assets/p13247366_b_v5_aa.jpg title: Heartland type: 2 year: 2007' to library item
Oct 01, 2017 19:00:00.327 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Saving recording to /media/fs/dvr/DVR-TV/.grab/e7289036eae348edf7a0b24cab5b0dc4680ade92
Oct 01, 2017 19:00:00.367 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Going to record for 3600 seconds, final URL is http://192.168.100.18:5004/auto/v5.1
Oct 01, 2017 19:00:00.383 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Setting timer to stop grab of 'Heartland - E2 - Highs and Lows' in 3600 seconds.
Oct 01, 2017 19:00:00.383 [0x7f9bb9ffc700] ERROR - DVR:Recorder: Error 0 (Success) starting the record, shutting things down.
Oct 01, 2017 19:00:00.384 [0x7f9bb9ffc700] DEBUG - DVR:Recorder: Stopping transcode session.
Oct 01, 2017 19:00:00.388 [0x7f9bb9ffc700] DEBUG - Job was already killed, not killing again.
Oct 01, 2017 19:00:00.388 [0x7f9bb9ffc700] DEBUG - Job was already killed, not killing again.
Oct 01, 2017 19:00:00.388 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Freed a tuner (now 2 available)
Oct 01, 2017 19:00:00.388 [0x7f9bb9ffc700] ERROR - DVR:Recorder: Error 0 (Success) starting the record, shutting things down.
Oct 01, 2017 19:00:00.388 [0x7f9bb9ffc700] DEBUG - DVR:Grabber: Operation for Heartland - E2 - Highs and Lows completed with status error (Success)
Oct 01, 2017 19:00:00.389 [0x7f9bb9ffc700] DEBUG - Activity: Ended activity abf7e3ef-1aec-46b9-b500-ca4d5aef1024.
Oct 01, 2017 19:00:00.389 [0x7f9bb9ffc700] ERROR - DVR:Grabber: Starting media grab failed.
2

@tonyd01
Plex Version 1.9.1.4272 (I have a PlexPass)

If you want 2 devices to work, you need to upgrade to 1.9.3. The ability to use more that 1 device was broken after 1.6.1 and before 1.9.3.

3

Awesome, thanks, I will give that a try. I have two recordings coming up tomorrow.

I wasn’t planning on connecting my second (older) tuner, but I found that with the HD Homerun CONNECT, when two shows are to be recorded at the same time, it only records one. :frowning: Not sure if that is a limitation or bug. If I encounter that again I’ll try to grab the logs.