Recording Schedule either isn't accurate, or isn't working

General Discussions Plex Features
1

I’ve been using the Plex DVR for some time now, with an HD Homerun PRIME and my cable subscription. For the most part things have been working, but I have noticed at times that I set something to record (usually a movie) and then it doesn’t happen. I started to dig into it more today, and I ran into something really weird that I can’t figure out, especially since i’m getting conflicting information from the interface.

I’ve set it up to record the new Cinderella movie. I searched the Program Guide, and that movie shows as airing this next Sunday, the 13th. See image below.

In this picture, it says “recording scheduled”. I assumed this means things are all good.

However, if I look in the “Recording Schedule” portion of the interface, it’s not there. See the following screenshots:

1611×357 161 KB

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I had to scroll down to get the proper time frame to show up, which I did in the 2nd image.

So, even though it claims the recording is scheduled when I look at the movie itself in the program guide, my Recording Schedule is telling me that there are no upcoming showings, and it’s not listed as something that will record.

I’ve updated the program guide, and this is still happening. I do not already have this movie in my library. I have no idea if it’s actually scheduled to record or not. I can’t see why it wouldn’t, but the Recording Schedule really has me concerned.

To go along with this weirdness, I have other TV shows that seem to record over and over, even though I do have them in my library. I record Transformers: Rescue Bots for my son, and it seems to be recording every episode that airs, even though they already exist in my library. You can see the Recording Schedule list it six times in the screenshot above, and that’s just on the top. I keep having to delete duplicates there.

In any case, this is seriously making me wonder what is going on with the recording. Can someone show me what’s up here?

2

Can you provide screenshots of the Recording settings and possibly logs showing the recording being scheduled?

3

I had the issue with me setting it to record and then it not being in the schedule to record. Same thing with the "No upcoming airings"message also.
I restarted the Plex server and it seemed to fix it. Don’t know if it will fix it for you or not.

4

I restarted, and there was no difference.

After restarting it, I cancelled the recording and re-created a recording, then checked the logs (attached). I believe there’s a line saying it matched it to something in my library; but I don’t have it. I have the old Disney 1950 Cinderella. I’ve done “empty trash/rescan” of the movies library, but no good.

I can take another screenshot of where I set it to record, but I didn’t change anything from the defaults.