Refresh guide just stopped working

[blim5001]

Server Version#: 1.21.0.3711
Tuner Make/Model: xTeve
Guide/Lineup name: Freeview (150 channels)
Using XMLTV?: don’t think so

I have an xTeve Tuner setup on my nas and it was working fine.

Today when trying to refresh the guide, it shows initializing and then just finishes.

And the logs show

Failed to load EPG

Dec 31, 2020 17:12:49.659 [0x7f927b447700] DEBUG - EPG[cloud]: Purging Http cache in '/volume1/Plex/Library/Application Support/Plex Media Server/Cache/Http/tv.plex.providers.epg.cloud' before full refresh.
Dec 31, 2020 17:12:49.751 [0x7f927b447700] DEBUG - EPG[cloud]: EPG cache set to 3 hours.
Dec 31, 2020 17:12:49.752 [0x7f927b447700] DEBUG - HTTP requesting GET https://epg.provider.plex.tv/lineups/5fc76db5555f0d002d0dfa26/channels?X-Plex-Api-Token=xxxxxxxxxxxxxxxxxxxx
Dec 31, 2020 17:12:50.059 [0x7f927b447700] DEBUG - HTTP 200 response from GET https://epg.provider.plex.tv/lineups/5fc76db5555f0d002d0dfa26/channels?X-Plex-Api-Token=xxxxxxxxxxxxxxxxxxxx
Dec 31, 2020 17:12:51.713 [0x7f927b447700] DEBUG - HTTP requesting GET https://epg.provider.plex.tv/lineups/5fc76db5555f0d002d0dfa26/channels?X-Plex-Api-Token=xxxxxxxxxxxxxxxxxxxx
Dec 31, 2020 17:12:51.873 [0x7f927b447700] DEBUG - HTTP 200 response from GET https://epg.provider.plex.tv/lineups/5fc76db5555f0d002d0dfa26/channels?X-Plex-Api-Token=xxxxxxxxxxxxxxxxxxxx
Dec 31, 2020 17:12:52.985 [0x7f927b447700] WARN - EPG[cloud]: Failed to load EPG.

I have changed nothing on my nas. (I know it is not the latest PMS, butI do not wish to update the version of PMS due to some other recent changes)

I have restarted PMS and that made no difference.

Is there something up with plex providers epg?

[blim5001]

If I delete the tuner and re-add it.

It gets the guide, but once it tries to refresh, the same thing happens.

(I tried to change the mappings in Manage Channels)

So I set BBC 1 HD:

Click Save.

Then go back into Manage Channels and the setting is gone:

[blim5001]

And just tried with a different guide (Sky Q)

Same thing happens when editing channels.

Edit

Ahh, think I found my issue.

I still use PMP for most of my admin tasks, but it seems the admin for Live TV and DVR does not work properly in that. (It has all the same options as the web app, they just don’t work properly!)

Using the web app instead seems to have solved the issue.