OK, this one has been plaguing me for a while now…
Basically, I have certain shows that used to record FINE, however, once i make a change to how many episodes are kept, or delete some shows, it seems to refuse to keep any recordings.
heres a snippet of the logs for a specific show exhibiting this:
Mar 01, 2017 16:02:07.422 [0x7000002a0000] DEBUG - MediaSub: Looking for something of type 2 (guid: com.gracenote.onconnect://show/9408558 thumb: https://image.tmdb.org/t/p/w780/ytquoxz8piMFW6Gl5XzkbW0Rqlf.jpg title: 8 Out of 10 Cats Does Countdown type: 2 year: 2012)
Mar 01, 2017 16:02:07.425 [0x7000002a0000] DEBUG - MediaSub: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/9408558 thumb: https://image.tmdb.org/t/p/w780/ytquoxz8piMFW6Gl5XzkbW0Rqlf.jpg title: 8 Out of 10 Cats Does Countdown type: 2 year: 2012’ to library item
Mar 01, 2017 16:02:07.436 [0x7000002a0000] DEBUG - There were 0 top-level paths for 8 Out of 10 Cats Does Countdown.
Mar 01, 2017 16:02:07.482 [0x7000002a0000] DEBUG - MediaSub: Looking for something of type 2 (guid: com.gracenote.onconnect://show/8129793 thumb: https://image.tmdb.org/t/p/w780/quDe9d6xVUz13ywSLBKFxknORQc.jpg title: 8 Out of 10 Cats type: 2 year: 2005)
Mar 01, 2017 16:02:07.485 [0x7000002a0000] DEBUG - MediaSub: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/8129793 thumb: https://image.tmdb.org/t/p/w780/quDe9d6xVUz13ywSLBKFxknORQc.jpg title: 8 Out of 10 Cats type: 2 year: 2005’ to library item
Mar 01, 2017 16:02:07.492 [0x7000002a0000] DEBUG - There were 0 top-level paths for 8 Out of 10 Cats.
Mar 01, 2017 16:02:08.013 [0x700000947000] DEBUG - MediaSub: Looking for something of type 2 (guid: com.gracenote.onconnect://show/9408558 thumb: https://image.tmdb.org/t/p/w780/ytquoxz8piMFW6Gl5XzkbW0Rqlf.jpg title: 8 Out of 10 Cats Does Countdown type: 2 year: 2012)
Mar 01, 2017 16:02:08.015 [0x700000947000] DEBUG - MediaSub: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/9408558 thumb: https://image.tmdb.org/t/p/w780/ytquoxz8piMFW6Gl5XzkbW0Rqlf.jpg title: 8 Out of 10 Cats Does Countdown type: 2 year: 2012’ to library item
Mar 01, 2017 16:02:08.022 [0x700000947000] DEBUG - There were 0 top-level paths for 8 Out of 10 Cats Does Countdown.
Mar 01, 2017 16:02:08.065 [0x700000947000] DEBUG - MediaSub: Looking for something of type 2 (guid: com.gracenote.onconnect://show/8129793 thumb: https://image.tmdb.org/t/p/w780/quDe9d6xVUz13ywSLBKFxknORQc.jpg title: 8 Out of 10 Cats type: 2 year: 2005)
Mar 01, 2017 16:02:08.068 [0x700000947000] DEBUG - MediaSub: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/8129793 thumb: https://image.tmdb.org/t/p/w780/quDe9d6xVUz13ywSLBKFxknORQc.jpg title: 8 Out of 10 Cats type: 2 year: 2005’ to library item
Mar 01, 2017 16:02:08.074 [0x700000947000] DEBUG - There were 0 top-level paths for 8 Out of 10 Cats.
I have tried various things to solve this to no avail. Anyone any suggestions?
Hello. I’m having the same issue with my plex server. Were you able to resolve it?
My shows that are not recording show up in the Recording Schedule and are marked as “Recorded successfully”, however they do not show up under TV Shows or in my recordings folder.
Below is what I’m seeing in the log. The “Failed to resolve subscription for 'guid:…” shows up for every show that does not successfully record.
I’m running server version 1.7.2.3878 on Ubuntu 16.04 LTS 64 bit with 8 GB memory and a i5 processor. I’m also using a hdhomerun connect.
I’ve searched around and have not been able to find a solution either.
Please let me know.
Thanks!
From: Plex Media Server.log
Jun 11, 2017 09:09:49.575 [0x7f68c3fef700] DEBUG - DVR:Subscription: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/184249 thumb: http://tmsimg.plex.tv/assets/p13035997_b_v5_aa.jpg title: America’s Funniest Home Videos type: 2 year: 1990’ to library item
Jun 11, 2017 09:09:49.575 [0x7f68c3fef700] DEBUG - DVR:Subscription: Checking in provider Program Guide
Jun 11, 2017 09:09:49.576 [0x7f68c3fef700] DEBUG - DVR:Subscription: MATCH for GUID scheme, directly checking.
Jun 11, 2017 09:09:49.576 [0x7f68c3fef700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.onconnect:2/metadata/com.gracenote.onconnect%3A%2F%2Fshow%2F184249
Jun 11, 2017 09:09:49.576 [0x7f68c3fef700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 11, 2017 09:09:49.576 [0x7f68c3fef700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Jun 11, 2017 09:09:49.581 [0x7f68c3fef700] DEBUG - There were 0 top-level paths for America’s Funniest Home Videos.
Jun 11, 2017 09:09:49.581 [0x7f68c3fef700] DEBUG - DVR:Subscription: The item at /tv.plex.providers.epg.onconnect:2/metadata/com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F184249 is of type 2
Jun 11, 2017 09:09:49.581 [0x7f68c3fef700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.onconnect:2/metadata/com.gracenote.onconnect%3A%2F%2Fshow%2F184249/allLeaves
Jun 11, 2017 09:09:49.582 [0x7f68c3fef700] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 11, 2017 09:09:49.582 [0x7f68c3fef700] DEBUG - Auth: Came in with the master token, authorization succeeded.
Jun 11, 2017 09:09:49.586 [0x7f68c3fef700] DEBUG - DVR:Subscription: There are 1 episodes available.
Jun 11, 2017 09:09:49.586 [0x7f68c3fef700] DEBUG - DVR:Subscription: Episode ‘Episode 11’ airs on channel 17 at 2017-06-11 18:00:00
Jun 11, 2017 09:09:49.588 [0x7f68c3fef700] DEBUG - DVR:Subscription: No match in the library for ‘America’s Funniest Home Videos - E11 - Episode 11’, grabbing.
This line indicates the show is recording:
Jun 11, 2017 09:09:49.588 [0x7f68c3fef700] DEBUG - DVR:Subscription: No match in the library for ‘America’s Funniest Home Videos - E11 - Episode 11’, grabbing.
What entries do you have after the show ends?
Thanks @johnm_ColaSC for letting me know that is what I should expect to be happening. I’ll gather the logs and open a different thread so I don’t hijack this one!
@trevor.brent If you’re opening a new thread please provide a link here as I (and likely others) are having the same issue with DVR…
Jun 13, 2017 19:30:04.609 [10920] DEBUG - DVR:Recorder: It took 0.2 sec to start the session for http://127.0.0.1:32600/devices/dvb…(shortened-for-post)
Jun 13, 2017 19:30:04.609 [12376] INFO - Notification: Recording Family Feud - E36 - Episode 36 -
Jun 13, 2017 19:30:04.609 [10644] DEBUG - Jobs: ‘C:\Program Files (x86)\Plex\Plex Media Server\PlexTranscoder.exe’ exit code for process 16788 is 1
Jun 13, 2017 19:30:04.610 [10644] DEBUG - DVR:Grabber: Recording for ‘Family Feud - E36 - Episode 36’ stopped with status error.
Jun 13, 2017 19:30:04.610 [10644] DEBUG - DVR:Grabber: Scheduling ‘Family Feud - E36 - Episode 36’ for assimilation.
Jun 13, 2017 19:30:04.613 [5136] DEBUG - DVR:Subscription: Failed to resolve subscription for ‘guid: com.gracenote.onconnect://show/8314079 thumb: http://tmsimg.plex.tv/assets/p13175445_b_v5_aa.jpg title: Family Feud type: 2 year: 2010’ to library item
Jun 13, 2017 19:30:04.613 [5136] DEBUG - DVR:Grabber: Postprocessing, we’re going to put Family Feud - E36 - Episode 36 in C:\Plex\Family Feud (2010)\Season 18\Family Feud (2010) - S18E36 - Episode 36.mkv
Jun 13, 2017 19:30:04.615 [4092] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication.
Jun 13, 2017 19:30:04.615 [11232] INFO - Library section 1 (DVR) will be updated because of a change in C:\Plex\Family Feud (2010)
@fthomas152 Go to the Show settings in the Library and change it back to the settings you want. Plex DVR seems to change the library settings but never change it back when you update the recording in the DVR. Keep in mind the 30 days is generally 30 days from the original air date not from the date recorded. See my last comment on this thread: https://forums.plex.tv/discussion/comment/1459078#Comment_1459078 if you are unable to edit the library settings due to the show not displaying in the library.
I can confirm doing what @johnm_ColaSC describes fixes this issue. I had to go through the additional steps in the other post since I could no longer see the show in my library.
