I’m at a loss for words, but I’ll try with a few: Who exactly pushed to release this incomplete and buggy mess out into the public in this state? Is this for real? Cool, a new design… cool, new logos… everything else is worse in every way. The new player is awful. Can’t full screen with a double…

To be fair and honest, keyboard navigation is back with the last update and the PIP bouton were back too in a other update. The app is still very buggy and make my iPad crash sometimes… DVR is still unusable…

I got my Shuffle and Play All back in the Library view…. Woohoo!

CC: @elan I totally agree. It’s amazing to me how many different threads of hundreds-to-thousands of users have been started to get this message across, not to mention all of the 1-star reviews in the Apple App Store. Just sort by “most recent” and the problem is glaringly obvious. I love this and…

Nope, not good enough - 75% is WAY too low of a bar. 100% or nothing, otherwise, what’s the point of it? It’s always a downgrade, That’s like taking my car into a mechanic, and saying, “look, don’t give me my car back until 75% of its features still work. Yeah, that’s a non-starter.

The fact that they released it just shows how much they do not care about their customers at all. This company is clear garbage, they have showed their hand. It’s not about you, it’s about them, they couldn’t care less what a user thinks. If they cared at all they would have listened to ANY of the d…

[image] To the Plex Team General Discussions As a reminder to all here, AND to put this into perspective… PlexAmp on its very own had roughly EIGHT yrs of development and Plex Inc has only now attempted to rush the rest of the companion apps, Plex Movies & TV and Plex Pho…

This platform has become literally unusable for the majority of my users. It’s embarrassing, frankly. I don’t want to look into Jellyfin but honestly speaking this platform has become such a mess I’m beginning to feel like I no longer have any option.

[image] Cfretz244: This platform has become literally unusable for the majority of my users. Are they primarily using just mobile to watch plex (phones and tablets) instead of through a TV? Because while the new experience rollout has caused some issues for mobile users, nothing else has real…

@Cfretz244 I agree with @MrFancyPants1999 on this one. If your users can revert their mobile apps then I would highly suggest they do that, at least for now. Emby and Jellyfin both take a lot of heavy lifting to get them close to the user friendliness of Plex. Don’t even consider Kodi as they chose …

Thanks for the response, although it’s bad news :upside_down_face:. Yeah, the vast majority of my users are phones and tablets. I’ve been hoping that jellyfin/emby were viable alternatives, so that’s disappointing to hear. I guess here’s hoping that Plex decides at some point that it cares about its…

Releasing the new app was a crazy decision

Plex Players Plex Experience Preview

D_eight6 May 18, 2025, 12:43am 352

Topic		Replies	Views
What do people think of the official response to the terrible New Plex Experience rollout? Plex Players ios	222	9519	May 11, 2026
New Experience Public Release Feedback Plex Players ios , android-mobile	1531	39538	May 5, 2026
This new android app is awful, where can I download the previous version? Plex Players chromecast , android-mobile	204	12626	April 26, 2026
Current Missing Features & Bugs with the iOS App Experience Preview Plex Experience Preview ios-beta , ios	235	8802	August 6, 2025
Let’s Talk About What’s Happening "The PLEX experience" Plex Players ios , android-mobile	53	876	August 29, 2025

Releasing the new app was a crazy decision

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