Remote Access - Black Screen

Server Version#:476.1
Player Version#: LG Tv

As above - my brother has remote access to my library but a few months back it stopped working for him (hes on an older LG tv [65" OLED 3D set 2017] he gets a black screen) i can see my end it starting to play for about 10 seconds then bombs out. However my phone (Samsung 5g running over the mobile network is fine)

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