Server Version#: 1.32.4.7195
Here’s the device tag from the plex server (captured using the Windows Plex app):
Yesterday (23 hours ago) Plex worked perfectly on my LG TV. Today all I can get is the Plex logo followed by a completely empty, black screen. I have gone so far as unplugging all of the hardware for five minutes and then plugging it all back in again. The best I’ve been able to do is get the plex logo to flash up when I open the app (even that stops after the first attempt to use the app.)
All of the other stream app I use on the TV work (Amazon, Max, Hulu, and Disney), Plex on the Roku still attached to the LG TV still works fine, but it has strange HDCP issues sometimes that are VERY annoying, so I prefer the WebOS Plex app.
Nothing on the TV reported an update – at least nothing I ever saw. Only LG knows what it does when I’m not looking at the screen.
Since there’s no way to force a “true” reboot and certainly no way to tell it to kill a hung or misbehaving app, I don’t know what to do, but I already miss the WebOS Plex app.
Same here, worked fine yesterday, no go today on 2 LG WebOS tv’s that are up to date. I’ve restarted the tv, the app, and my media server. I’ve also updated my media server. Still no go.
I cam here to say this exact thing started for me today on my LG C2. I’ve tried everything I can think of, turned off quick start, standby mode, fully powered off tv, uninstalled app, factory reset my entire TV, reinstalled app…still goes right to black screen.
I thought it might have been due to a power outage experienced overnight, as it was working just fine as of 10 PM EDT yesterday.
Currently:
Open Plex > splash logo displays for 1-2 seconds > black screen
App has been uninstalled and reinstalled, no difference.
Behavior is the same with both Home versions available in WebOS.
I did check my pihole logs and when I open the app on my C2, it reaches out to plex.tv and then app.plex.tv then nothing. Doesn’t try to reach my local server directly. It just quits.
I am experiencing this same issue on my LG WebOS TV. Tried rebooting the app, rebooting the server, rebooting my network, uninstalling reinstalling Plex. None of that worked.
Yes, its working again. Thank you mysterious engineer, for clearing the pollution from our stream – or whatever the heck you did!
I guess this is yet another indicator that Plex is far less of the “personal” media streaming service product that I thought I was purchasing all those years ago. After all, if it were actually “personal” it wouldn’t make much sense for it to require an engineer somewhere else on Earth to “clear an upstream cache” to make everyone’s “personal” server/client systems work. Would it?
Finally, “cleared the upstream cache” sounds to me like the system used to collect user data through the players got “clogged” with too much data collected and needed to be purged. That certainly assures me of my “personal” privacy.
