Server Version#: Version 1.19.2.2702 Player Version#: Version 4.32.1 OS: Windows 10, 64 bit Hi there, From about 2 weeks ago, my remote access has begun disconnecting on a continual basis. Sometimes it stays on for several hours, but majority of the time it will disconnect after a few seconds (b…

Verify via canyouseeme.org . The status shown on the PMS remote access page may provide a false negative, incorrectly showing remote access is unavailable. Personal Observation: The PMS remote access status has never been 100% reliable. However, it seems much less so the last couple of weeks. No…

yes, this is driving me nuts. among several other plex issues i have had to correct. this seems to be the very final issue. if i am just looking around in the settings (not changing anything) it starts to happen. it will go from enabled to disabled… this happens every night i go into the settings…

[image] beauchristopher: older threads say that you should go to network settings and change preferred to ethernet or whatever, just no automatic… and this seemed to help for one day, but no longer matters. This might help if remote access were actually failing, which it is not (at least not …

Thanks for the heads up (and thanks to tom80H too). After trying from another network, I was pleasantly surprised to see it still working. As you mentioned, it’s basically just showing a false negative.

thanks for the updates. i think i agree. it seems to be inaccurate. so it now looks like my only valid issue is playback errors while plex is scanning media.

I realize the idea of a false negative is low on the “important” bugs, but maybe it can be fixed because I also am seeing the red mark next to remote access where I never did before. Again, remote access is fine, but it’s sort of like a broken gas gauge… eventually you’re gonna run out of gas and t…

Fixed in PMS 1.19.2.2737. [image] Plex Media Server Announcements Plex Media Server 1.19.2.2737 is now available to everyone

many thanks, by now all is ok. i will test it.

It’s not fixed in this release. I installed the release - It’s still showing the Red Cross on remote access (even though you can still access remotely).

Agree - not fixed in 1.19.2.2737. Seems worse from my (unscientific) observtions. Running PMS on unRAID Docker.

Issue persists in Plex v1.19.2.2737 for QNAP x86 Ports are correctly forwarded. Tried port 32400 would not recognise as working so I switched over to Port 32401 which does work as expected. [plex.PNG] Can access from external network but am presented with this on the PMS

Remote Access continually disconnects

Plex Media Server Remote Access

FordGuy61 April 29, 2020, 3:48pm 13

Fixed in PMS 1.19.2.2737.

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Remote Access continually disconnects

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