I for the life of me cannot figure out why my remote access turns green, then immediately disables. When accessing outside of my network, I can see the plex but it shows running in relay mode. I’m running PMS on a qnap T251 for years with no issue and now having problems after switching to asus zenwifi ax. Nothing on the nas has changed recently and i’ve tried:
disabling, reenabling UPNP
disabling UPNP, setting port forward to nas server with 32400 open
enabling UPNP, setting port forward above
setting port trigger for 32400
No matter what, they end with the remote access showing green, then immediately red. Right now I have the NAS plugged into the Asus zenwifi AX node, on a 5ghz backhaul to the main router, which is then plugged into a bridged MI424WR rev I. The asus showed a 50.x IP address and is not in bridged mode.
The PMS server machine is connected over WiFi to the internet? If so, that’s historically not the best method. By definition, it cuts the networking capability in half because only one device can transmit at a time on the WiFi (half duplex) versus wire which is full duplex.
wireless or wired doesnt matter. i’m not worried about the transmission rate, i just want it to be accessible.
after troubleshooting last night i narrowed it down to my qnap host. to get to that point, i have a desktop on the same network, installed PMS there and it successful can be accessed remotely. any ideas on what would cause the qnap to block remote traffic to PMS?
I don’t think it’s blocking per-se. It could just as easily be ignoring it because traffic isn’t going to the port where PMS is looking to receive on.
of the two adapters on the TS-251, which one are you using?
The preferred, and best, one to use is the first port (ETH0)
Linux likes it that way.
Plex has never done well with multiple ports active – especially if both are on the same subnet.
I’ve found (learned this with my TVS-1282):
eth0 (port 1) manually set / configured as the default gateway for the machine
eth1-3 either on other subnets or not active.
If you’re going to use all ports, make a bonded adapter. Doing this folds the two IPs into one. The result is a single IP & path to and from the internet.
As I upgraded my QNAP, two things stabilized it.
The pfsense (because its NAT-PMP & UPNP port forwarding is full feature .
unplugging all the 1 GbE ports in favor of the single 10 GbE port changed the device to be “single IP address for all traffic”.
How are things configured there?
Which port is set as the default ?
Is it Auto selected or Manual default gateway?
