Could you take a look if something on your end is an issue for me as well? I have had intermittent issues the past week and remote access has just been completely down for me now the past couple days

@aberdeen8 your server has a certificate that was actually new today so not related to that. Would likely need to see the server logs assuming you have done things like restart your server and router and such. You can message them to me if you don’t want to post them here

So it looks like your server may still be trying to use the old installed cert instead of the new one that was assigned yesterday. In the plex data folder in the Caches folder there is a file called cert-v2.p12 Stop the server> delete that file >then start the server back up There was a user with…

I tried both deleting the cert and then deleting the whole cache folder after backing up and the problem still persists. I will dm you logs again. Anything else that I can try?

I am sure youre busy with other things as well but I just wanted to bump this to see what else might be happening? Ive tried everything and read through numerous forums etc.

Sorry I have not forgotten about this but I am a bit stumped so trying to get some other eyes on it.

What do you have set for Client Network? The top option in the Network Settings of server? If not please set it to IPv4 only. (,restart server afterwards)

Be aware that Plex has been unstable for a few weeks now. At least Remote Access. Latest issue a few hours ago. [image] Remote Access (again) seems to be problematic Remote Access Using the latest PMS - once again remote access has been a bit of a pain for a…

Remote access failing

Plex Media Server Remote Access

JohnAlex August 26, 2026, 12:31am 10

Be aware that Plex has been unstable for a few weeks now.

At least Remote Access.

Latest issue a few hours ago.

Topic		Replies	Views
Remote access issue still on Windows Remote Access server-windows	30	273	April 22, 2026
Remote Access dropped out Remote Access server-windows	2	94	October 3, 2024
Remote access not working all of a sudden Remote Access server-linux , server-synology	22	1394	September 18, 2021
Remote Access no longer working Remote Access server-windows	27	505	May 5, 2026
Remote Access stopped working, maybe certificate Plex Media Server	5	63	May 19, 2026

Remote access failing

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