Server Version#: Version 1.29.0.6244 Player Version#: N/A I have been using plex for many many years and always update any new version. Currently Plex is installed on a TS-1277. This is not a new issue but has returned over the last 2-3 versions. Remote access tells me with the red Exclamation …

[image] spikemixture: I tested with Tautulli showing a member streaming (@ 1.7Mbps) yet the icon is red. Enable relay option is ticked The outside member’s location shows 127.0.0.1 when usually Tautulli shows the members real IP. FYI Port forwarding tester failed with “every” port I tried ! …

If the remote access icon is red it’s not working It’s possible people are streaming outside your network with a very limited “indirect” stream which has a 1 or 2 mbps connection. It will transcode just about anything to a very poor-quality SD picture When remote access shows green and then falls …

[image] JaysPlex: If the remote access icon is red it’s not working That’s not entirely true. It just means whatever connection test Plex uses has failed, but it doesn’t necessarily mean remote access isn’t working. The only way to confirm that, one way or the other, is to actually test remot…

Plex Documentation → Remote Access → Troubleshooting Remote Access Plex Forum: Tips, Tricks, & How Tos → The Basics of Remote Access Troubleshooting [image] spikemixture: Remote access tells me with the red Exclamation icon that “Not Available outside your network” If Remote Access is…

Do you have more than one network interface active to the same LAN? Qnap faq.....read me first! Have you disabled Jumbo frames? [image]

Thank you for everyone’s suggestions… I have been using Plex for over 4 years and this bug has popped up many times over those years … I did forget to mention I have a static IP (set by the ISP) Several years ago I could not get plex to stream outside! My fix was the Static IP. I tested with Ta…

Thanks FG and the other answers. My issue was my QFirewall ! I turned it off and get green . As this is a qnap section maybe I can get help. I do not want to have the Firewall off . I turned it back on and after several settings trials I had to untick this option to have the firewall on and hav…

Try https://forum.qnap.com/viewtopic.php?t=158268

Thanks , that gave me enough information to add to the profile and keep the default settings. Now all good :+1:

Remote Access Green and Red icon?

Plex Media Server Remote Access

dane22 September 28, 2022, 8:24pm 5

Do you have more than one network interface active to the same LAN?
- Qnap faq.....read me first!
Have you disabled Jumbo frames?

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Remote Access Green and Red icon?

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